Ottawa, Ontario, Canada Employment CAD 115,000 - 155,000 Yearly

Softchoice is hiring a Security Customer Solution Architect

About the Role

Softchoice is looking for a Security Customer Solution Architect to play a key role in delivering security solutions to Canadian federal government clients. This high-impact position requires a blend of technical expertise, business consulting acumen, and excellent client communication to shape business cases and create integrated security strategies.

What You'll Do

  • Work with client-facing account teams to identify client problems, map outcomes to solutions, orchestrate virtual teams, and build business cases with success metrics and adoption plans.
  • Collaborate with colleagues in data & AI, infrastructure, networking, and cloud computing to provide comprehensive cyber security solutions.
  • Facilitate client conversations at all organizational levels to enhance understanding of cyber security and align clients to specific security initiatives.
  • Guide clients in defining security operations best practices and efficiencies.
  • Deliver presentations including technical design workshops, whiteboard sessions, and product demonstrations to highlight technical and business value.
  • Align with key partners including Microsoft and Cisco to deliver workshops, secure customer incentives, and proof-of-value funding.
  • Own and manage end-to-end processes for proof-of-value programs, from scope definition to deployment and executive presentation.
  • Actively participate in defining and developing Statements of Work (SOWs) and RFP response documents.
  • Invest time in staying current with industry developments and broadening your technical skillset.
  • Represent Softchoice at trade shows, webinars, and executive briefings to strengthen market awareness and build credibility.
  • Support sales teams in maintaining accurate Salesforce hygiene.

What We're Looking For

  • 10 or more years of demonstrated success in delivering cyber security solutions and technologies.
  • Proven track record in selling multi-vendor integrated solutions and professional services.
  • 7 or more years of experience working directly with the Canadian federal government.
  • Strong leadership to guide technical discussions and articulate high-value strategies and solutions for clients.
  • Deep knowledge of cyber security solution architecture, design, and implementation across multiple domains including networking, infrastructure, end-user compute, and cloud.

Team & Environment

You will work with client-facing account teams and orchestrate virtual teams, including presales architects, delivery personnel, and partners.

We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

Required Skills
cyber security solution architecturecyber security solution designcyber security solution implementationnetworkinginfrastructureend-user computecloudselling multi-vendor integrated solutionsprofessional servicesworking with Canadian federal governmentleadershiptechnical discussion facilitationclient strategy articulation
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About company
Softchoice

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology.

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Job Details
Department Information Technology
Category security
Posted 14 days ago