Responsibilities
- Work on their own and lead the resolution of varied and non-routine compliance issues, exercising independent judgment and creative solutioning to resolve complex subscription challenges.
- Coordinate activities of other team members to ensure completion of regional SEAP programs.
- Provide mentoring and guidance to newer team members.
- Forecast and report subscription bookings related to SEAP activities, working closely with sales.
- Consolidate analytics and reporting to aid sales consultation on account selection strategy for SEAP engagement.
- Manage relationships with 3rd party partners retained for customer reviews and program consultation.
- Serve as the primary escalation point for negotiation and resolution of compliance findings identified by SEAP.
- Identify, inspire, and guide subscription bookings related to direct and influence engagement of Sales Teams.
- Lead complex negotiations with clients to secure optimal subscription terms, pricing, and conditions.
- Identify new opportunities and negotiate agreements that align with business objectives and licensing models, strengthening client relationships.
- Provide strategic advice to internal stakeholders on licensing models and changes to align with business goals.
- Manage the deployment and renewal of subscription licenses, ensuring the appropriate subscriptions are in place and the underlying terms and reporting needs are understood.
- Consult with the Legal team to customize and edit order forms and contracts relevant to SEAP provisions.
- Monitor subscription usage to maintain compliance with licensing terms, ensuring alignment with contractual obligations to avoid penalties.
Requirements
- 5+ years of experience in OpenSource/SaaS/software sales, program management, or software license compliance.
- Ability to articulate and understand contract language.
- Experience supporting efforts to manage and track software/subscription usage.
- Expertise in managing subscription adherence and entitlement validation.
- Proven ability to interpret data sets to identify subscription discrepancies.
- Experience creating, interpreting and reviewing detailed compliance and entitlement reports.
- Skill in spotting and mitigating compliance risks within assigned accounts.
- Outstanding written and verbal communication skills; excellent presentation skills.
- Exceptional business insight, analytical and problem-solving skills, and ability to apply a quantitative approach to program management.
- Solid financial and operational understanding of value drivers in OpenSource business models; analytical and process-oriented mindset.
- Understand how compliance impacts revenue and renewal cycles.
- Ability to work effectively with sales, partners, product management, and legal teams.
- Proficiency in preparing and delivering subscription messaging.
- Experience creating materials to aid compliance education.
- Language: English (required).
Nice to Have
- Bachelor's degree is preferred, but not required.
Work Arrangement
Remote (Worldwide)
Team
Structure: May coordinate activities of other team members to ensure completion of regional SEAP programs and provides mentoring and guidance to newer team members.
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Inclusion at Red Hat
- Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone.
- Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated.
- We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
- Red Hat is proud to be an equal opportunity workplace and an affirmative action employer.
- We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
- Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies.
- We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
- Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants.
- If you need assistance completing our online job application, email application-assistance@redhat.com.
- General inquiries, such as those regarding the status of a job application, will not receive a reply.
Additional Information
- Language: English (required).
- For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
