NetApp is looking for an SAP Basis Administrator with 5–8 years of hands-on expertise in SAP Basis administration and SAP HANA. The ideal candidate will have strong exposure to system upgrades, kernel patching, HANA failover scenarios, SAP PO administration, and end-to-end troubleshooting. Experience with SAP Solution Manager setup and operations is highly desirable.
What You'll Do
- Perform day-to-day SAP Basis administration for systems across DEV, QAS, and PRD landscapes.
- Manage SAP system operations, including start/stop, parameter tuning, system health checks, background job monitoring, transport management (TMS), and spool administration.
- Conduct regular housekeeping activities such as log cleanup, performance monitoring, and capacity planning.
- Execute SAP kernel upgrades, Support Package (SP) and Support Package Stack (SPS) updates, and implement SAP Notes.
- Plan and execute SAP system refreshes, client copies, and post-copy activities.
- Coordinate OS/DB patches with infrastructure teams, ensuring minimal downtime with proper rollback plans.
- Administer SAP HANA systems, including monitoring, performance checks, backups, recovery, memory/CPU tuning, and alert handling.
- Configure and manage HANA replication, HA/DR, and participate in failover/failback drills and real production events.
- Troubleshoot HANA issues such as slow queries, expensive statements, table growth, log segment problems, service status, and backup failures.
- Work on HANA failover scenarios, replication status checks, and ensure readiness for DR cutovers.
- Maintain and test DR runbooks and SOPs, executing periodic DR drills with stakeholders.
- Provide Basis-level support for SAP Process Orchestration (PO), including monitoring, certificate management, performance troubleshooting, and patching.
- Support SAP Solution Manager setup and configuration, such as SLD/LMDB and diagnostics agents.
- Manage system monitoring, EarlyWatch Alert (EWA), and integration with managed systems.
- Maintain SolMan technical components to ensure smooth monitoring and alerting coverage.
- Provide strong L2/L3 support for complex issues across the ABAP stack, HANA DB, OS, network dependencies, and interfaces.
- Perform deep dive analysis using SAP transaction codes, HANA Studio/Cockpit, and OS tools.
- Ensure adherence to SLAs, conduct root cause analysis (RCA), and document resolution steps.
What We're Looking For
- 5–8 years of relevant experience as an SAP Basis Administrator with SAP HANA administration.
- Hands-on experience with SAP upgrades, kernel upgrades, SPS/SP, and patching activities.
- Proven experience with HANA replication, HA/DR, and failover/failback handling.
- Strong skills in performance monitoring and tuning across SAP and HANA environments.
- Exposure to SAP Process Orchestration (PO) administration and support.
- Experience with SAP Solution Manager setup and operations, including monitoring, agents, LMDB, and SLD.
- Strong troubleshooting skills across SAP application, database, OS, and connectivity layers.
- Good understanding of transport management, job scheduling, and SAP system security basics like user and role coordination.
- Experience with S/4HANA migrations, system conversions, or brownfield upgrades.
- Knowledge of Linux/Unix administration, scripting (Shell/PowerShell), and automation.
- Familiarity with HA cluster solutions and storage/network concepts.
- ITIL process exposure and experience in managed services environments.
Technical Stack
- SAP Basis
- SAP HANA
- SAP Process Orchestration (PO)
- SAP Solution Manager
- Linux/Unix
- Shell/PowerShell
NetApp is an equal opportunity employer.
