NTT DATA is looking for a Salesforce Test Automation Engineer to support Salesforce testing and automation using Copado Robotic Testing (CRT). You will join an inclusive and forward-thinking team, handling ongoing testing requests, regression cycles, and release validations. This role requires Mexico-based resources with strong overlap to PST timezone.
What You'll Do
- Develop, maintain, and execute automation test scripts using Copado Robotic Testing (CRT) for Salesforce Lightning.
- Build and manage automated suites for regression, smoke, and functional testing across Salesforce releases.
- Collaborate with Product Owners, Salesforce Admins/Developers, and QA leads to refine acceptance criteria and test coverage.
- Validate Salesforce functionality across objects, flows, approvals, integrations, and security model changes.
- Analyze automation failures, troubleshoot root causes, and drive defect resolution.
- Maintain test assets, test data needs, and documentation; report execution metrics and quality status.
- Support agile delivery by participating in planning, daily syncs, demos, retros, and release readiness checkpoints.
What We're Looking For
- 6–10 years in QA with strong test automation experience.
- Salesforce testing experience is mandatory (Lightning Experience).
- Understanding of standard/custom objects, fields, record types, page layouts, flows, and validation rules.
- Working knowledge of profiles, permission sets, sharing/access, and common causes of access-related test failures.
- Hands-on experience with Copado Robotic Testing (CRT).
- Strong knowledge of test design techniques, defect lifecycle, and regression management.
- Experience working in distributed teams and communicating status to stakeholders.
- Ability to work independently and manage multiple concurrent testing asks.
Nice to Have
- Copado CI/CD knowledge, including pipelines and deployments.
- Experience integrating automation runs into CI pipelines (Jenkins, Azure DevOps, GitHub Actions).
- Experience with Service Cloud, Sales Cloud domains, console apps, CTI, or Omni-Channel.
- Familiarity with test management tools like Jira, Xray, Zephyr, or ALM.
Technical Stack
- Salesforce (Lightning)
- Copado Robotic Testing (CRT), Copado CI/CD
- Jenkins, Azure DevOps, GitHub Actions
- Jira, Xray, Zephyr, ALM
Team & Environment
Team headcount is 3.
Work Mode
This is a local-country position based in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
