NTT DATA is looking for a Salesforce Test Automation Engineer to drive quality and automation for our Salesforce platform using Copado Robotic Testing (CRT). You will join a team focused on ensuring high-quality Salesforce releases, handling ongoing testing requests, and managing regression cycles. This role is based in Mexico and requires strong overlap with the PST timezone.
What You'll Do
- Develop, maintain, and execute automation test scripts using Copado Robotic Testing (CRT) for Salesforce Lightning.
- Build and manage automated suites for regression, smoke, and functional testing across Salesforce releases.
- Collaborate with Product Owners, Salesforce Admins/Developers, and QA leads to refine acceptance criteria.
- Validate Salesforce functionality across objects, flows, approvals, integrations, and security model changes.
- Analyze automation failures, troubleshoot root causes, and drive defect resolution.
- Maintain test assets, test data needs, and documentation; report execution metrics and quality status.
- Support agile delivery by participating in planning, daily syncs, demos, and release readiness checkpoints.
What We're Looking For
- 6–10 years in QA with strong test automation experience.
- Mandatory Salesforce testing experience in Lightning Experience.
- Understanding of standard/custom objects, fields, record types, page layouts, flows, and validation rules.
- Working knowledge of profiles, permission sets, sharing/access, and common causes of access-related test failures.
- Hands-on experience with Copado Robotic Testing (CRT) is required.
- Strong knowledge of test design techniques, defect lifecycle, and regression management.
- Experience working in distributed teams and communicating status to stakeholders.
- Ability to work independently and manage multiple concurrent testing requests.
Nice to Have
- Copado CI/CD knowledge, including pipelines, deployments, and how releases impact test automation.
- Experience integrating automation runs into CI pipelines such as Jenkins, Azure DevOps, or GitHub Actions.
- Experience with Service Cloud or Sales Cloud domains, console apps, CTI, or Omni-Channel.
- Familiarity with test management tools like Jira, Xray, Zephyr, or ALM.
Technical Stack
- Copado Robotic Testing (CRT), Salesforce Lightning, Copado CI/CD
- Jenkins, Azure DevOps, GitHub Actions
- Jira, Xray, Zephyr, ALM
Team & Environment
The team size is 3 people. You will be working within a collaborative, agile environment that values communication and quality.
Work Mode
This role follows a local-country work mode, based in Guadalajara, Jalisco (MX-JAL), Mexico.
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
