Reformation is looking for a Sales Associate, Part Time to join our store in Covent Garden, London. As a brand ambassador, you will play a key role in delivering an exceptional client experience while driving sales and sharing our commitment to sustainability.
What You'll Do
- Consistently meet and exceed individual sales goals.
- Assist in clientele generation through proactive customer engagement.
- Contribute to a surprising and delightful in-store experience.
- Foster a culture of excellent service to build long-term, loyal client relationships.
- Act as a brand ambassador, embodying our values and educating customers on sustainability.
- Maintain strong customer experience feedback and NPS service evaluation scores.
- Understand and support inventory accuracy and controls.
- Contribute to loss prevention efforts across all business areas.
- Uphold time and attendance policies.
- Ensure the selling floor reflects brand and concept standards.
- Share deep product knowledge with genuine enthusiasm.
- Communicate customer product feedback to improve our offerings.
- Help maintain an inspiring store environment with accessible product displays.
- Understand and reflect Reformation's core values and culture.
- Maintain a professional, healthy, and productive work environment.
What We're Looking For
- Experience in a sales, retail, or operationally intensive business.
- Ability to thrive in a fast-paced setting.
- Strong interpersonal skills and ability to interact effectively with diverse personalities.
- A driven, self-motivated approach to new challenges and career growth.
- Availability to work a minimum of 10 hours per week.
- Availability to work a minimum of 3 days per week, including weekends.
- Flexibility to work days, nights, weekends, and holidays as business needs require.
Team & Environment
This part-time position reports directly to the Store Manager and contributes to a mission-driven culture focused on customer experience and sustainability.
Benefits & Compensation
- Compensation: £13 per hour.
Work Mode
This is an onsite position located at our Reformation store in Covent Garden, London.
Reformation is an Equal Opportunity Employer. We are committed to building a diverse and inclusive team and consider all qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status.
