On-site

Unknown Company is hiring a Sales Associate, Part Time - Covent Garden - London

About the Role

Reformation is looking for a Sales Associate, Part Time to join our store in Covent Garden, London. As a brand ambassador, you will play a key role in delivering an exceptional client experience while driving sales and sharing our commitment to sustainability.

What You'll Do

  • Consistently meet and exceed individual sales goals.
  • Assist in clientele generation through proactive customer engagement.
  • Contribute to a surprising and delightful in-store experience.
  • Foster a culture of excellent service to build long-term, loyal client relationships.
  • Act as a brand ambassador, embodying our values and educating customers on sustainability.
  • Maintain strong customer experience feedback and NPS service evaluation scores.
  • Understand and support inventory accuracy and controls.
  • Contribute to loss prevention efforts across all business areas.
  • Uphold time and attendance policies.
  • Ensure the selling floor reflects brand and concept standards.
  • Share deep product knowledge with genuine enthusiasm.
  • Communicate customer product feedback to improve our offerings.
  • Help maintain an inspiring store environment with accessible product displays.
  • Understand and reflect Reformation's core values and culture.
  • Maintain a professional, healthy, and productive work environment.

What We're Looking For

  • Experience in a sales, retail, or operationally intensive business.
  • Ability to thrive in a fast-paced setting.
  • Strong interpersonal skills and ability to interact effectively with diverse personalities.
  • A driven, self-motivated approach to new challenges and career growth.
  • Availability to work a minimum of 10 hours per week.
  • Availability to work a minimum of 3 days per week, including weekends.
  • Flexibility to work days, nights, weekends, and holidays as business needs require.

Team & Environment

This part-time position reports directly to the Store Manager and contributes to a mission-driven culture focused on customer experience and sustainability.

Benefits & Compensation

  • Compensation: £13 per hour.

Work Mode

This is an onsite position located at our Reformation store in Covent Garden, London.

Reformation is an Equal Opportunity Employer. We are committed to building a diverse and inclusive team and consider all qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status.

Required Skills
Customer ServiceSalesRetail OperationsMerchandisingInventory ManagementCash HandlingPoint of Sale SystemsCommunicationTeamworkProblem Solving
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Posted 3 months ago