NTT DATA is hiring a SAFe Scrum Master to coordinate an agile development team, ensuring all activities use Scrum Framework principles. As part of an inclusive, adaptable, and forward-thinking organization, your work assignments will be varied and require interpretation and independent determination of appropriate courses of action.
What You'll Do
- Lead teams through work actions that can be completed within timeboxed iterations called sprints and track progress through 5-minute stand-up meetings.
- Understand department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
- Make decisions regarding your own work methods, occasionally in ambiguous situations, requiring minimal direction and receiving guidance where needed.
- Follow established guidelines and procedures.
What We're Looking For
- Excellent communication skills, leadership competencies, and a high level of emotional intelligence.
- Experience working in an Agile Scrum environment or good familiarity with Agile methodologies.
- Experience working in a multi-team environment.
- Passion for contributing to an organization focused on continuously improving consumer experiences.
- On-video requirement for this role.
- SAFe 6.0 SSM certification.
- Bachelor's Degree.
Nice to Have
- Experience working in Azure DevOps AND Jira Align.
- Prior insurance operations background.
- Technical documentation abilities.
- Advanced knowledge of Agile/Scrum/Kanban development methodology.
- Working knowledge of Agile Project Management Tools.
- Scrum Master certification.
- Previous experience planning and managing large projects.
- Prior experience in the health solutions industry.
- Working experience with IT teams.
Technical Stack
- Azure DevOps
- Jira Align
Work Mode
This role is based locally in Barreal de Heredia, Costa Rica.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis.




