On-site

STOW Group is hiring a Robotics Field Service Technician (m-w-d)

About the Role

STOW Group is hiring a Robotics Field Service Technician (m-w-d) to join our After Sales & Service team. You will be instrumental in ensuring customer success by maintaining and supporting our advanced robotic shuttle systems.

What You'll Do

  • Test, repair, and maintain shuttle systems at customer sites, including cold storage environments.
  • Provide Level 1 and Level 2 technical support via helpdesk and remote assistance.
  • Deliver training sessions to end-users and integrators both on-site and internally.
  • Assist in the commissioning of Atlas2D automated storage systems.
  • Detect and report commercial service opportunities for spare parts and service packs.
  • Travel internationally for short trips, primarily Monday through Friday.

What We're Looking For

  • A Bachelorโ€™s degree in Electromechanics or equivalent professional experience.
  • Mandatory proficiency in the English language.
  • Skilled in using MS Office and Teams.
  • A customer-focused, proactive mindset and the ability to work well in a team.
  • No fear of heights or vertigo.

Nice to Have

  • A strong eagerness to learn custom software.

Technical Stack

  • MS Office
  • Teams
  • Custom software (to be learned)

Team & Environment

You will join our After Sales & Service team in a dynamic, hands-on work environment that values initiative and talent.

Benefits & Compensation

  • Attractive salary package.
  • Company car with a fuel card or charging pass.
  • Group and health insurance.
  • Intensive training provided by experienced colleagues.
  • Open, enthusiastic work environment with freedom to take initiative.

Work Mode

This is an onsite role that involves regular travel to customer locations.

STOW Group is an equal opportunity employer.

Required Skills
RoboticsField ServiceTroubleshootingMS OfficeTeamsCustom SoftwareElectrical SystemsMechanical SystemsCustomer SupportDocumentationPreventive MaintenancePLC SystemsSensor SystemsPneumaticsHydraulics
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About company
STOW Group

Movu Robotics, a company within the stow Group, is on its way to becoming a global leader in the design, development, and implementation of warehouse automation solutions. With cutting-edge technology and an integrated ecosystem of scalable and innovative solutions, we are redefining supply chain efficiency. Movu makes robotic automation accessible to all logistics operators, regardless of their size or technological maturity.Innovation ; Ambitious growth ; Advanced technologies ; Next-generation robots. Thatโ€™s the DNA of Movu Robotics.Thanks to our in-house design and manufacturing capabilities, we offer a dynamic and hands-on work environment filled with technical challenges and growth opportunities.๐ŸŒ We are a fast-growing international company, looking for passionate individuals ready to innovate at every level.At Movu, we value your talents because your strengths are our strengths too.Looking to grow professionally? Thereโ€™s a place for you at Movu Robotics. Join us and help shape the future of intralogistics. Job Description: We are looking for a Field Service Engineer passionate about technology and customer success to join our After Sales & Service team :๐Ÿ”ง Your responsibilities:โœ” Test, repair, and maintain our shuttle systems at customer sites (including cold storage). โœ” Provide technical support (L1 & L2) via helpdesk and remote assistance. โœ” Deliver training to end-users and integrators on-site and internally. โœ” Assist in commissioning Atlas2D systems. โœ” Detect and report commercial service opportunities (spare parts, service packs). ๐ŸŒ Short international trips (Mon-Fri) Qualifications: โœ… Your profile:๐ŸŽ“ Bachelor in Electromechanics or equivalent experience. ๐ŸŒ English is mandatory. ๐Ÿ’ป Skilled in MS Office & Teams, eager to learn custom software. ๐Ÿค Customer-focused, team player, proactive mindset. ๐Ÿชœ No fear of heights or vertigo Additional Information: ๐Ÿš€What do we offer you?* You will work closely together with other Movu stars in an open and enthusiastic environment. * The necessary freedom and possibility to take initiative. * An intensive training by experienced people. An attractive salary in an international environment with many benefits:* Company car with fuel card/charging pass * Group & health insurance Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.

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Posted 2 months ago