STOW Group is hiring a Robotics Field Service Technician (m-w-d) to join our After Sales & Service team. You will be instrumental in ensuring customer success by maintaining and supporting our advanced robotic shuttle systems.
What You'll Do
- Test, repair, and maintain shuttle systems at customer sites, including cold storage environments.
- Provide Level 1 and Level 2 technical support via helpdesk and remote assistance.
- Deliver training sessions to end-users and integrators both on-site and internally.
- Assist in the commissioning of Atlas2D automated storage systems.
- Detect and report commercial service opportunities for spare parts and service packs.
- Travel internationally for short trips, primarily Monday through Friday.
What We're Looking For
- A Bachelorโs degree in Electromechanics or equivalent professional experience.
- Mandatory proficiency in the English language.
- Skilled in using MS Office and Teams.
- A customer-focused, proactive mindset and the ability to work well in a team.
- No fear of heights or vertigo.
Nice to Have
- A strong eagerness to learn custom software.
Technical Stack
- MS Office
- Teams
- Custom software (to be learned)
Team & Environment
You will join our After Sales & Service team in a dynamic, hands-on work environment that values initiative and talent.
Benefits & Compensation
- Attractive salary package.
- Company car with a fuel card or charging pass.
- Group and health insurance.
- Intensive training provided by experienced colleagues.
- Open, enthusiastic work environment with freedom to take initiative.
Work Mode
This is an onsite role that involves regular travel to customer locations.
STOW Group is an equal opportunity employer.




