Responsibilities
- Handle all assigned self-insured corporate claims, from start to finish, including first and third-party losses.
- Investigate, negotiate, and settle liability claims against the organization, including bodily injury and property damage, within authorized limits.
- Conduct on-site claim investigations, gather statements, and assess legal liability.
- Develop and manage the corporate damage cost recovery and subrogation program to recover owed funds from third parties.
- Oversee insurance-referred claims to ensure effective and economical handling in the organization's best interest.
- Collect internal and external documentation and evidence for claim investigations and defense.
- Collaborate with internal staff, claimants, adjusters, legal counsel, and insurers to investigate claims and support resolution.
- Manage small claims court actions, represent the organization, and provide settlement instructions as needed.
- Review and analyze relevant documents, including expert reports, legal reports, medical records, and repair estimates.
- Maintain accurate claim reserves and track all claim details within the risk management system.
- Attend claim litigation, mediation, and arbitration proceedings as the organization's representative.
- Review incident reports and claims with internal departments to identify and mitigate potential risk exposures.
- Evaluate operational risk exposures and loss trends to recommend risk mitigation strategies.
- Review internal projects, insurance certificates, and contracts to support risk mitigation and transfer strategies.
- Conduct periodic reviews of department operations to identify and resolve potential risk exposures.
- Inspect facilities and operations to identify hazards, prepare findings reports, and provide risk analysis recommendations.
- Develop and deliver risk management and loss control training programs for internal departments.
- Assist with insurance program renewals, procurement, and administration of the self-insurance reserve fund.
- Support the administration of the certificates of insurance tracking and approval process.
- Track and maintain insured values of corporate assets to ensure accurate insurance coverage.
- Assist in the development and review of insurance, claims, and risk management policies and procedures.
- Coordinate with internal departments to determine required insurance coverage and advise insurance brokers of changes.
- Prepare and deliver written and verbal reports, policies, procedures, and recommendations to staff, council, external agencies, and the public.
- Assist in the preparation and monitoring of the annual insurance and risk management budget.
- Perform other related duties as assigned.
Requirements
- Post-secondary education in business, public administration, insurance, risk management, or related fields.
- At least three years of insurance claims adjusting and risk management experience, preferably in a municipal or public-sector setting.
- Completion of the Chartered Insurance Professional (CIP) designation, or actively working toward completion with expected completion within 3 years from the date of hire.
- Valid driver’s license and access to a reliable vehicle.
Nice to Have
- Completion of the Canadian Risk Management (CRM) designation.
- Experience with pre-trials, trials, and mediations.
- Proficient with ClearRisk™ software.
Compensation
To be determined
Work Arrangement
Full-time
Team
Public sector
Responsibilities
- Handle all assigned self-insured corporate claims, from start to finish, including first and third-party losses.
- Investigate, negotiate, and settle liability claims against the organization, including bodily injury and property damage, within authorized limits.
- Conduct on-site claim investigations, gather statements, and assess legal liability.
- Develop and manage the corporate damage cost recovery and subrogation program to recover owed funds from third parties.
- Oversee insurance-referred claims to ensure effective and economical handling in the organization's best interest.
- Collect internal and external documentation and evidence for claim investigations and defense.
- Collaborate with internal staff, claimants, adjusters, legal counsel, and insurers to investigate claims and support resolution.
- Manage small claims court actions, represent the organization, and provide settlement instructions as needed.
- Review and analyze relevant documents, including expert reports, legal reports, medical records, and repair estimates.
- Maintain accurate claim reserves and track all claim details within the risk management system.
- Attend claim litigation, mediation, and arbitration proceedings as the organization's representative.
- Review incident reports and claims with internal departments to identify and mitigate potential risk exposures.
- Evaluate operational risk exposures and loss trends to recommend risk mitigation strategies.
- Review internal projects, insurance certificates, and contracts to support risk mitigation and transfer strategies.
- Conduct periodic reviews of department operations to identify and resolve potential risk exposures.
- Inspect facilities and operations to identify hazards, prepare findings reports, and provide risk analysis recommendations.
- Develop and deliver risk management and loss control training programs for internal departments.
- Assist with insurance program renewals, procurement, and administration of the self-insurance reserve fund.
- Support the administration of the certificates of insurance tracking and approval process.
- Track and maintain insured values of corporate assets to ensure accurate insurance coverage.
- Assist in the development and review of insurance, claims, and risk management policies and procedures.
- Coordinate with internal departments to determine required insurance coverage and advise insurance brokers of changes.
- Prepare and deliver written and verbal reports, policies, procedures, and recommendations to staff, council, external agencies, and the public.
- Assist in the preparation and monitoring of the annual insurance and risk management budget.
- Perform other related duties as assigned.
Not provided
