Requirements
- Minimum of 2 years of experience in B2B sales, account management, renewals, or customer success, ideally within SaaS.
- Proven experience managing the full renewal cycle, including customer engagement, quote creation, negotiation, expansion identification, and contract closure.
- Strong interpersonal, negotiation, and communication skills, with the ability to build trust, manage objections, and maintain lasting customer relationships.
- Motivated, results-driven, and proactive, with a customer-first mindset and the ability to operate in a fast-paced, quarterly target-driven environment.
- Experience partnering cross-functionally with Sales, Finance, Legal, and Customer Success teams to meet retention and revenue goals.
- Ability to analyze usage data, product adoption patterns, and customer health indicators to inform renewal strategies.
- Proficiency in CRM systems such as Salesforce (required), with familiarity in forecasting and reporting tools (e.g., Tableau, Gainsight).
- Exceptional attention to detail, organizational discipline, and ability to manage a high-volume portfolio with accuracy and speed.
- Problem-solving mindset with a strategic and empathetic approach to customer interactions.
Additional Information
- At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.
- ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
- ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.
- Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time.
- ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
- ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision-making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
