Join Wiz.io as a Renewal Manager, East, where you will drive the renewal strategy for our commercial customers. You will play a key role in securing contract renewals and achieving quarterly retention and growth goals by partnering closely with Sales and Customer Success teams.
What You'll Do
- Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due dates
- Achieve or exceed quarterly revenue goals for retention, growth, and term extension
- Partner with Customer Success to assess customer health and drive the appropriate renewal strategy
- Maintain and report an accurate forecast of renewals within your assigned book
- Manage the renewal process for multiple commercial customers concurrently
- Escalate customer concerns when appropriate to help resolve issues
- Identify 'at-risk' renewal clients before their renewal date and escalate to the appropriate team
- Develop and maintain strong relationships with our channel and alliance partners
- Collaborate cross-functionally with Legal and Deals Desk as applicable
- Recommend and contribute to process improvements
What We're Looking For
- 2-5 years of related cybersecurity and renewals experience
- Ability to work independently and as part of a team
- Highly collaborative with ability to succeed in an entrepreneurial environment
- A proven track record of success and over-achievement of renewal quota
- Deep understanding of SaaS offerings and pricing models
- Experience in a SaaS revenue organization: Sales, CSM, or prior renewals team
- Familiarity with systems: Salesforce, CPQ, IronClad, ChurnZero
- Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement
- Candidates must be located in the Eastern United States
- Applicants must have the legal right to work in the country where the position is based, without visa sponsorship
Technical Stack
- Salesforce
- CPQ
- IronClad
- ChurnZero
Team & Environment
You will work closely with the broader Sales and Customer Success teams.
Benefits & Compensation
- Compensation: $85,400—$94,500 USD + equity
- Medical, dental, and vision insurance
- Home Office Setup reimbursement
- Flexible Spending Accounts
- Monthly Connectivity reimbursement
- Employee Assistance Program (EAP)
- Short- and Long-term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan with employer match
- Flexible paid time off + 11 paid holidays
- Paid leave programs, including parental, pregnancy health, medical and bereavement leave
Work Mode
This role is based in the Eastern United States.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
