Vail Health is hiring a Remote Scheduler/Clinical Assistant – Ophthalmology

Vail Health is hiring a Remote Scheduler/Clinical Assistant – Ophthalmology to provide comprehensive remote administrative and clinical support to ophthalmology providers and care teams. This role is central to coordinating patient access and ensuring smooth clinic operations.

What You'll Do

• Coordinate and schedule patient office visits, in-office procedures, operating room cases, and incoming referrals, including communicating schedule changes.
• Obtain, process, and document insurance pre-authorizations, pre-certifications, and coordination of benefits for procedures, imaging, prescriptions, and surgeries.
• Provide authorization and required clinical information to outside facilities to support continuity of care.
• Educate patients on surgical and procedural details, including pre-operative and post-operative instructions and follow-up care.
• Inform patients of insurance coverage, out-of-pocket expenses, and required payments prior to procedures.
• Respond to patient portal messages, voicemails, and inquiries within established service timelines.
• Maintain accurate, complete, and timely documentation in the electronic health record (EHR).
• Ensure all patient communication and procedural information is appropriately shared with relevant clinical and administrative team members.
• Provide general administrative support as needed to promote efficient clinic operations.

What We're Looking For

• Basic Life Support (BLS) certification required.
• One of the following licenses required: Certified Ophthalmic Assistant (COA), Certified Ophthalmic Technician (COT), Certified Ophthalmic Medical Technician (COMT), Certified Medical Assistant (MA), Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT), Licensed Practical Nurse (LPN).

Nice to Have

• 2 years of relevant clinical experience preferred.
• 3 years of experience in sales preferred.
• 3 years of experience in surgical counseling preferred.

Benefits & Compensation

• Compensation: $23.12 - $31.91 USD per hour
• Competitive wages
• Parental leave (4 weeks paid)
• Housing programs
• Childcare reimbursement
• Medical, Dental, Vision health benefits
• Tuition Assistance
• Existing Student Loan Repayment
• Specialty Certification Reimbursement
• Annual Supplemental Educational Funds
• Up to five weeks Paid Time Off in first year
• 403(b) Retirement plan with immediate matching
• Life insurance
• Short and long-term disability
• Up to $1,000 annual wellbeing reimbursement
• Recreation discounts
• Pet insurance

Work Mode

This is a fully remote position open to candidates residing in AZ, CO, CT, FL, GA, ID, IL, KS, MA, MD, MI, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, or WI.

Vail Health is an equal opportunity employer.