Chronic Care Staffing is hiring a Remote RPM Coordinator to support patients managing chronic and high-risk conditions through Remote Patient Monitoring services. You will be a critical link in improving patient outcomes and reducing hospitalizations by monitoring biometric data, educating patients, and coordinating care with providers.
What You'll Do
- Conduct onboarding and device education calls for new RPM patients
- Monitor incoming biometric data such as blood pressure, glucose, weight, and oxygen saturation daily
- Identify abnormal readings and escalate findings following established protocols
- Perform monthly engagement calls to assess patient condition and address concerns
- Troubleshoot device connectivity and usage issues
- Communicate effectively with patients and caregivers regarding care goals and progress
- Promote adherence to individualized care plans and encourage self-management
- Accurately document patient interactions in EHR and RPM platforms
- Ensure compliance with CMS RPM billing and documentation guidelines
- Maintain productivity standards for monitoring and outreach
What We're Looking For
- Active, unencumbered CMA/RMA certification OR compact LPN/RN license
- Current BLS certification
- Strong knowledge of CCM/RPM protocols and billing requirements
- Proficiency in EHR systems and Google Suite
- Recent experience in a clinical, chronic care, or CCM setting
- Ability to work independently in a HIPAA-compliant home office
- Strong communication, documentation, and problem-solving skills
- Ability to meet call volume and productivity expectations
Nice to Have
- Prior experience in care coordination, chronic care, transitional care, or remote patient monitoring
- Familiarity with community resources and patient/family education
- Background in quality measures, reporting, or CMS compliance
- Demonstrated ability to work collaboratively in a remote team environment
- Additional certifications or coursework in care or case management
Technical Stack
- EHR systems
- RPM platforms
- Google Suite
Benefits & Compensation
- Compensation: $19.50 – $24.00 per hour
- Paid Time Off (PTO)
- Medical & Dental Coverage
- Vision Insurance
- 401(k) Retirement Plan
- On-the-Job Training
- Growth Opportunities
- Incremental PTO Increases
- No Weekend Work
Work Mode
This is a fully remote position.
Chronic Care Staffing is an equal opportunity employer.
