Beterggz is looking for a Remote Medewerker Front Office - Digitale Specialistische GGZ to be the welcoming face of our digital specialist mental healthcare organization. You'll play a crucial role in the client intake process within our mission-driven company focused on improving mental healthcare and tackling long waiting lists.

What You'll Do

Welcome clients, relations, and interpreters in a friendly and professional manner during the intake process.
Provide necessary information to clients.
Answer phone calls and connect them to the appropriate contacts.
Schedule intake appointments for clients.
Perform various administrative tasks, including supporting secretariat colleagues and answering emails.

What We're Looking For

Work experience in a similar role.
Affinity with mental healthcare.
Experience with standard Microsoft programs.
Customer-oriented and service-minded attitude.
Oral proficiency in the English language.
Ability to work well independently and in a team.
Professional, innovative, entrepreneurial, customer-friendly, and respectful.
Available for at least 24 hours per week.
Available on Mondays and Fridays.
Experience with digital collaboration.

Nice to Have

Experience with an electronic patient record system.
Knowledge of ZorgGGZ/Axians is a plus.
Experience operating a telephone exchange with multiple external lines.

Technical Stack

Microsoft programs
Electronic patient record system (e.g., ZorgGGZ/Axians)

Team & Environment

You'll join a flat, informal organization with high collegiality, little hierarchy, and space for personal responsibility. Ideas are valued in this supportive team environment.