Responsibilities
- Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care.
- Identify and coordinate community resources with patients that would benefit their care.
- Provide patient education and health literacy on the management of chronic conditions.
- Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills.
- Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.
- Resolve patients' questions and create an open dialogue to understand needs.
- Assist/Manage referrals and appointment scheduling.
Benefits
- Health Benefits (core medical, dental, vision)
- Paid Holidays
- Paid Time Off (PTO)
- Sick Time Off (STO)
- 401k with company match
- Company laptop provided
Work Arrangement
Remote (Worldwide)
Additional Information
- Remote Requirements: Must have active high-speed Wi-Fi
- Remote Requirements: Must have a home office or HIPAA-compliant workspace
- Physical Requirements: This position is sedentary and will require sitting for long periods of time
- Physical Requirements: This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time
- Physical Requirements: The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations
- Shift: Day Shift
- Schedule: Full-Time Monday – Friday, no weekends
- On-call: Rotational on-call-once per year on average
- Equipment: Company laptop provided
