Chronic Care Staffing (CCS) is looking for a Remote Care Coordinator (CMA/RMA) to join our chronic care management team. You will serve as a consistent point of contact for patients, providing compassionate outreach, education, and care coordination—all within a HIPAA-compliant remote setting.
What You'll Do
- Conduct monthly Chronic Care Management outreach calls and perform verbal patient enrollments
- Complete health risk assessments and assist with Transitional Care Management services
- Support Remote Patient Monitoring programs and track chronic conditions
- Communicate with patients and families regarding medications, diagnoses, and care plans
- Collaborate with physicians and healthcare teams to ensure coordinated care delivery
- Promote adherence to individualized care plans and patient education goals
- Connect patients with appropriate community resources when needed
- Maintain accurate documentation in EHR systems and meet call volume expectations
- Ensure compliance with CMS guidelines and CCS quality standards
What We're Looking For
- Must live in the PST or MST time zone
- Active, unencumbered CMA or RMA certification
- Current BLS certification
- Recent experience in a clinical, care coordination, or CCM setting
- High proficiency in EHR systems
- Proficiency in Google Suite
- Strong clinical reasoning, critical thinking, and problem-solving skills
- Excellent verbal and written communication skills
- Ability to work independently in a HIPAA-compliant home office environment
Nice to Have
- Prior experience in care coordination, chronic care management, transitional care, or remote patient monitoring
- Familiarity with community resource navigation
- Experience educating patients and families about chronic conditions and medications
- Background in quality measures, reporting, or CMS compliance
- Demonstrated ability to succeed in a remote team-based environment
- Additional coursework or certification related to care or case management
Technical Stack
- EHR systems
- Google Suite
Benefits & Compensation
- Compensation: $18.00 – $21.00 per hour
- Paid Time Off (PTO) with incremental increases
- Health, Dental & Vision Coverage
- 401(k) Retirement Plan
- Life and Long-Term Disability (LTD) Benefits
- On-the-Job Training
- Growth and Advancement Opportunities
- No Weekend Work
Work Mode
This is a fully remote position. Candidates must reside and work within the PST or MST time zone.
Chronic Care Staffing is an equal opportunity employer.
