Responsibilities
- Own the success of your team and flag ongoing improvement opportunities to maintain or improve outcomes.
- Possess working knowledge of regulatory requirements and compliance expectations, and respond accordingly to ensure compliance among the therapy team.
- Participate in interviewing, training, and onboarding of Therapy Leads.
- Provide continuous feedback and coaching as well as initiate performance improvement plans when necessary.
- Write and deliver performance reviews on a biannual cadence.
- Responsible for Therapy Leads and therapist retention, morale, and creating meaningful and sustainable roles.
- Understand and adhere to Equip’s treatment philosophy.
- Have a strong understanding of Equip’s evidence-based models that support strong clinical outcomes.
- Provide clinical consultation for therapy leads and therapists on complex cases, safety events, and on an as-needed basis. This includes being an active participant in the clinical phone tree/on call.
- Utilize data and metrics to monitor team performance, to provide feedback, and to guide decision-making.
- Support quality improvement initiatives that align with company and department OKR’s (e.g. session utilization).
- Support the therapy team to meet operational goals (e.g. provider utilization, productivity).
- Ensure consistency and accuracy of policies and procedures within Equip, effectively disseminate to staff therapists, and manage accountability.
- Identifying gaps and needs within the team and structure of care delivery and being proactive and solution-focused to solve problems.
- Disseminate changes to the team using a structured change management approach; ensuring visibility and clear communication.
- Work as a team with other Regional Therapy Managers as part of the Therapy leadership group.
- Lead key initiatives that contribute to the success of the organization and are aligned with company and department OKR’s.
- Engage in cross-functional collaboration across care delivery verticals and with cross-departmental stakeholders and partners.
- Work collaboratively with care teams to ensure staff therapists are providing the highest quality care to families and patients.
- Perform other duties as assigned.
Requirements
- 5+ years of experience supervising a team of therapists or therapy leaders at varying levels of experience.
- 5+ years of experience in treating patients with eating disorders.
- Ability to identify problems, understand the root cause, and implement solutions.
- Ability to safely and effectively deliver evidence-based care in a virtual care model.
- Ability to hold a team accountable and guide a team toward success.
- Ability to use data to guide decisions.
- Strong people management skills.
- Strong oral and written communication skills.
- Proven ability to build successful and effective relationships with individuals at all levels of an organization.
- Ability to effectively prioritize and reprioritize in dynamic environments.
- Master’s degree in counseling, social work, or related field and active, unrestricted license within home state.
- Eligibility and willingness to be licensed in multiple states or inter-jurisdictional compacts, depending on business needs (fees covered by Equip).
Benefits
- Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.
- Generous Parental Leave.
- Competitive Medical, Dental, Vision, Life, and AD&D insurance. Equip pays for a significant percentage of benefits premiums for individuals and families.
- Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more!
- 401k Option.
- Loan Repayment: $500/quarter for employees under a year of tenure. $1,000/quarter for employees over a year of tenure.
- Licensing: Equip reimburses fees associated with initial licensure and license renewals (e.g. application to the state board, exam fees, exam study materials, etc.) for any Equip-required licenses and/or cross-licensure requests.
- Continuing Education: Robust training in evidence-based treatments for eating disorders, including Family-Based Treatment, Enhanced Cognitive Behavioral Therapy, and Cognitive Behavioral Therapy for ARFID. Comparable training workshops and supervision in these modalities are valued over $3,000. For therapists and medical providers, unlimited online courses through NetCE. Up to $1,000/year stipend for continuing education. Opportunities to attend team onsites and conferences at various locations throughout the US.
- $50/month stipend added directly to an employee’s paycheck to cover home internet expenses.
- Initial work-from-home stipend of up to $500.
- Reload of $200 on the home office stipend at the 3-year mark and then every other year after that (year 5, year 7, etc.).
- Company Laptop.
Work Arrangement
Remote (Worldwide)
Team
Structure: The Regional Therapy Manager will report to the Sr. Director of Therapy and will have direct supervision of Therapy Leads who supervise staff therapists.
Additional Information
- Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.
