Responsibilities
- Handles incoming and outgoing patient referrals, including prior authorizations, medical record transfers, and related communications
- Proactively contacts patients by phone to confirm details and schedule appointments efficiently
- Confirms insurance eligibility and validates patient demographic information
Benefits
- Tuition reimbursement available
- Professional development through in-person and virtual learning
- Access to a centralized career hub for growth opportunities
- Comprehensive benefits package
- Paid time off for holidays
- Generous paid time off policy
- Discounts available for employees
- Free one-on-one retirement planning support
- No-cost wellness resources for employees and their families
- Personalized assistance for personal or family-related challenges
- Opportunities to contribute ideas through improvement huddles, surveys, and town halls
Other
- Applicant must reside in Michigan
- Training may be conducted in Traverse City, MI
- All employees must show vaccination records or lab-confirmed immunity for Measles, Mumps, Rubella, and Varicella
- Flu vaccination is required annually during flu season, unless a medical or religious exemption is approved
