Munson Healthcare is looking for a Referral Coordinator for our Access Center. You will play a vital role in managing referrals both into and out of our clinics, ensuring smooth communication and accurate handling of prior authorizations and medical records. We value excellence, teamwork, and a commitment to creating exceptional experiences.
What You'll Do
- Manage referrals both into and out of the clinic, including prior authorizations, medical records, and other communication.
- Efficiently call patients and schedule appointments.
- Verify insurance and patient demographics.
What We're Looking For
- Associate degree in health services administration or related field; and at least three (3) years’ experience in a related field with advancing responsibility.
- In lieu of a degree, 5 years of direct experience in health care.
Nice to Have
- Knowledge of MHC’s automated information systems, such as Cerner, PWS, Microsoft products, and Order Checker.
- Experience with Microsoft Office Suite products.
Technical Stack
- Cerner, PWS, Microsoft products, Order Checker, Microsoft Office Suite
Benefits & Compensation
- Tuition reimbursement
- In-person and online professional development
- Access to career hub
- Full benefits package
- Paid holidays
- Generous PTO
- Employee discounts
- Free individual retirement counseling
- Free wellness platform for you and your family
- Personalized support for personal or family challenges
Work Mode
This is a hybrid, remote position. Training may be required in Traverse City, MI.
Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.
