Vaughan Regional Medical Center, part of ScionHealth, is hiring a Clinic Receptionist to be the welcoming and efficient first point of contact for patients and visitors. In this role, you will manage the front desk operations of our clinic, ensuring a smooth and positive patient experience from arrival to departure.
What You'll Do
- Greet and register patients, verifying demographic and insurance information
- Schedule patient appointments and manage the appointment calendar
- Answer incoming calls, direct them to appropriate departments, and take messages
- Collect patient payments and copays, providing receipts
- Assist patients with completing required paperwork and obtain necessary signatures
- Verify insurance benefits and obtain pre-authorization as required
- Maintain confidentiality and security of patient information per HIPAA guidelines
- Manage patient flow in the waiting area and communicate status to clinical staff
- Maintain a clean and organized reception area
- Perform general clerical duties including faxing, scanning, and data entry
What We're Looking For
- High school diploma or equivalent
Nice to Have
- Previous experience in a medical office, physician practice, or hospital setting
- Experience with electronic medical records (EMR) systems
Technical Stack
- Microsoft Office Suite
- EMR systems
Vaughan Regional Medical Center is an equal opportunity employer.
