Samtec is seeking an experienced Manufacturing Quality Support Technician to join our Cable Production site in Wilsonville, Oregon. You will be a key member of the Quality team, working within the Operations organization to prevent issues, improve overall quality performance, and monitor processes through internal auditing. We need a self-motivated, organized, and adaptable individual with strong multitasking abilities.
What You'll Do
- Take shared responsibility for quality metrics within your assigned production area.
- Work closely with production supervisors, technicians, and Customer Quality Engineers to drive quality prevention and improvement initiatives.
- Support MQEs in tracking quality metrics, analyzing data trends, and developing continuous improvement action plans.
- Collaborate with supervisors and engineers to investigate internal and external defects, identify root causes, implement corrective actions, and track progress.
- Provide guidance to operators and supervisors on maintaining quality standards.
- Develop, maintain, and/or coordinate updates to applicable documentation.
- Conduct in-process audits per standards and perform directed inspections on specific orders or processes.
- Verify adherence to product specifications and proper procedures for new and existing products.
- Lead manufacturing floor walks or Gemba walks.
- Support the preparation of the End-of-Month Quality Update and update weekly quality metrics.
- Identify and implement containment measures for affected materials when necessary.
- Act as a liaison between Manufacturing and other support groups and different manufacturing areas.
- Assist in training production operators on specific quality concerns and support corrective action verification.
- Take up new responsibilities as assigned by your manager.
- Provide occasional off-shift coverage as needed.
What We're Looking For
- High school diploma or equivalent.
- Strong data analysis skills; you must be data-driven in decision-making and evaluation.
- Solid understanding of process knowledge relevant to the assigned area.
- Excellent problem-solving and investigative skills with a strong attention to detail.
- Effective written and verbal communication skills.
- Proficient in Microsoft Office applications, including Outlook, Excel, Word, and Access.
- A collaborative team player; able to work effectively with operators, floor managers, engineers, and cross-functional teams.
- Must be able to sit/stand for at least 90 consecutive minutes and not suffer from any sensory deprivation and/or paralysis of the limbs.
- Intermediate-level proficiency in English.
Nice to Have
- Previous experience in quality assurance or a related field.
- Familiarity with Samtec quality systems: QP Suite, Checkpoint, Audit Suite, etc.
- Working knowledge of dimensional inspection tools (Micro-Vu, Drop Gage, Calipers, etc.).
- College-level education in engineering, or completion of some engineering coursework.
Technical Stack
- Microsoft Office: Outlook, Excel, Word, Access
- Samtec quality systems: QP Suite, Checkpoint, Audit Suite
- Dimensional inspection tools: Micro-Vu, Drop Gage, Calipers
Team & Environment
You will work within the Quality team and Operations organization, collaborating closely with production supervisors, product, tooling, process, and maintenance technicians, as well as Customer Quality Engineers.
Work Mode
This position is onsite at our Cable Production facility in Wilsonville, Oregon.
