Responsibilities
- Manage the maintenance and certification of the Quality Management System according to the ISO 9001 standard (Procedures, Processes and Work Instructions)
- Manage the capacity and availability of resources and administration of department related to the ISO 9001 Quality Management System
- Lead 8D Corrective Action Report (including 5Y and Fishbone) activities and verify completeness and effectiveness
- Identify and provide training, mentoring, and guidance for team members in operations
- Oversee the reporting of any non-conformances occurring within the organization, including the investigation and implementation of corrective measures and reporting
- Communicate KPI’s related to Quality as defined and identify trends and causes
- Oversee and develop process improvements strategies and document
- Collaborate with other stakeholders to enhance productivity in areas of quality, cost, performance and maintenance
- Schedule and perform internal audits and coordinate activities and interface for external audits and administer respective CAR’s related to any findings
- Ensure timely disposition and issuance of CARs for Quality rejects and the RMA process
- Oversee ISO and quality training programs to new and existing employees
- Risk Assessments, PFMEA, Six Sigma, 5S, FOD Prevention, Kaizen, IPC Standards
- Understanding of UL, CSA and other regulatory requirements
- Must abide by and help Lead Improvement to Health and Safety Rules and have demonstrated commitment to good housekeeping/organizational practices
- Responsible for compliance to company and regulatory standards
- Maintain and develop strong working relationships with other departments and outside vendors
- Strive for continuous improvement in all aspects of the work environment, this includes active participation in company committees, project teams and relevant job training
- Commit to self-development goals as discussed with your management and attend company-sponsored training
- Perform other duties as assigned
Requirements
- Bachelor’s degree or diploma in relevant field with work experience
- 5+ years related experience
- Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
- Excellent verbal and written communication skills
- Ability to multi-task and prioritize in a fast-paced manufacturing environment
- Management experience
- Understanding of Mechanical and Electrical Manufacturing
- Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
- Verbal and written communication proficiency
- Attention to detail
- Thorough compliance knowledge
- Organizational and time management skills
- Reliable with a respect to confidentiality
Nice to Have
- Infor Syteline ERP systems using QCS Modules
- ETQ Reliance
Work Arrangement
On-site
Additional Information
- Physical Demands: Activities: Sitting – 70% Walking/Standing – 30% Lifting: Must be able to lift up to 10lbs. Vision: Long periods of close work on computer screen. Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously. Environment: Climate controlled office space.
