SanMar is seeking a Quality Assurance Manager to join our team. Reporting to the Sr. Director of Quality Assurance, you will lead global QA teams to enhance product quality and engineering processes for our booking and transaction platforms. This critical role involves collaborating with cross-functional leadership, vendors, and customers to drive excellence.
What You'll Do
- Lead and mentor global Quality Assurance team members, fostering a culture of excellence and accountability.
- Develop and implement comprehensive testing strategies, including functional, integration, stress, performance, accessibility, and compatibility testing of APIs, web, and mobile applications.
- Direct backend automation efforts, ensuring comprehensive API and integration coverage using tools like Playwright and integrating with CI/CD pipelines.
- Oversee mobile automation testing for both iOS and Android platforms using tools such as XCUITest and Espresso.
- Collaborate effectively with Product, Project Management, Development, and Customer stakeholders in a fast-paced Agile environment.
- Manage and support various test environments to ensure proper configuration and availability.
- Define QA KPIs, team vision, goals, and strategy while building an automation-first mindset.
- Recommend, implement, and maintain infrastructure tools and non-production environments to support uninterrupted QA testing.
- Actively participate in employee engagement, performance management, and organizational initiatives.
- Champion an automation-first approach by leading backend, web, and mobile test automation efforts, ensuring maintainable suites integrated with CI/CD pipelines.
- Use data, business cases and industry knowledge to communicate with your team, peers and leadership and infuse relevant thought leadership into all planning discussions.
What We're Looking For
- 5+ years of experience leading, managing, and mentoring high-performing QA teams across backend automation and mobile testing disciplines.
- 5+ years of experience building testing strategies, test plans, and test cases for web, API, and mobile applications.
- Proven experience implementing backend automation frameworks using tools such as Postman or Playwright.
- Proven experience leading mobile automation testing, including device farm/cloud testing integration.
- Expertise in automation integration with CI/CD pipelines (e.g., Jenkins, GitHub Actions, AWS CodePipeline).
- Experience with performance, security, i18n/l10n, and accessibility testing for APIs, web, and mobile.
- 2+ years of experience with cloud platforms like AWS, GCP, or Azure.
- 5+ years of experience in Agile environments collaborating with cross-functional teams.
Nice to Have
- Experience testing travel-based products and platforms like air, car, and hotel booking tools, engines, and suppliers.
- Experience with AWS and other observability tools like CodePipeline, CloudWatch, DataDog, etc.
- Experience with security compliance testing, fraud detection, and vulnerability testing.
Technical Stack
- Playwright, XCUITest, Espresso, Postman, Selenium
- Jenkins, GitHub Actions, AWS CodePipeline
- AWS, GCP, Azure, CloudWatch, DataDog
Team & Environment
You will lead full-time and contractor team members across the globe and report to the Sr. Director of Quality Assurance.
Benefits & Compensation
- Compensation range: $132,000 - $185,000 USD
- Robust health insurance
- 401(k) plan with company matching
- Generous paid time off
- Up to eight weeks of paid parental leave for eligible caregivers
- Annual professional development allowance
Work Mode
This is a remote position open to candidates located anywhere in the Continental United States.
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the People Operations Team at [email protected].
