Annapolis, Maryland, USA; Atlanta, Georgia, USA; Austin, Texas, USA; Baltimore, Maryland, USA; Boston, Massachusetts, USA; Charleston, South Carolina, USA; Charlotte, North Carolina, USA; Chicago, Illinois, USA; Cleveland, Ohio, USA; Columbia, South Carolina, USA; Columbus, Ohio, USA; Dallas, Texas, USA; Detroit, Michigan, USA; Indianapolis, Indiana, USA; Kansas City, Missouri, USA; Madison, Wisconsin, USA; Orlando, Florida, USA; Pittsburgh, Pennsylvania, USA; St. Louis, Missouri, USA; Trenton, New Jersey, USA Hybrid Employment $110,000 - $137,000 USD

New Relic is hiring a Program Manager -Observability Architecture and Migration

About the Role

This role is responsible for managing complex technical programs related to observability, including architecture design, migration planning, and execution across engineering teams. The individual will coordinate cross-functional efforts, track progress, and ensure alignment with long-term platform goals.

Responsibilities

  • Lead end-to-end planning and execution of observability migration projects
  • Collaborate with engineering teams to define scalable architecture solutions
  • Develop detailed project roadmaps and timelines
  • Identify risks and implement mitigation strategies
  • Facilitate communication between technical and non-technical stakeholders
  • Monitor program KPIs and report on progress
  • Ensure compliance with security and operational standards
  • Coordinate integration of monitoring tools across platforms
  • Manage dependencies across multiple teams and initiatives
  • Drive alignment on technical decisions with senior leadership
  • Support incident response readiness during migration phases
  • Document system architecture changes and decisions
  • Optimize workflows for observability data pipelines
  • Lead post-implementation reviews and lessons learned
  • Work closely with SRE and platform teams on scalability needs
  • Advocate for best practices in telemetry and monitoring
  • Track budget and resource allocation for programs
  • Manage external vendor coordination when applicable
  • Ensure documentation is maintained and accessible
  • Promote consistency in tooling and observability frameworks
  • Drive adoption of new observability standards
  • Support change management processes
  • Evaluate new technologies for integration potential
  • Maintain alignment with cloud infrastructure strategies
  • Foster collaboration across geographically distributed teams

Compensation

Competitive market rate

Work Arrangement

Hybrid

Team

Cross-functional engineering and product organization

What We Value

  • Collaborative problem solving
  • Transparency in communication
  • Ownership of project outcomes
  • Continuous learning and improvement
  • Inclusive team culture

Why This Role Matters

  • Critical to scaling observability infrastructure
  • Enables faster incident detection and resolution
  • Supports reliability and performance goals
  • Drives consistency across engineering teams
  • Positions the platform for future growth

Available for qualified candidates

Visa expiring soon?

Extend or switch without leaving Thailand

Running out of time on your current visa? SVBL identifies your best option — extension, category switch, or long-term visa — and handles the entire process.

Visa extensions & category switches
LTR & DTV visa applications
90-day reporting managed
Overstay prevention
Check your options
Prevent overstay issues
About company
New Relic
We are a global team of innovators and pioneers dedicated to shaping the future of observability. We build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.
All jobs at New Relic Visit website
Job Details
Category other
Posted an hour ago