M&T Bank is seeking a Production Technical Operator to join our team. This role is central to maintaining the reliability and performance of our essential banking systems and processes.
What You'll Do
- Monitor and manage the execution of critical production jobs and workflows.
- Troubleshoot and resolve technical issues to minimize system downtime.
- Perform routine maintenance and operational checks on production systems.
- Document procedures, incidents, and resolutions clearly and accurately.
- Collaborate with technical teams to escalate and resolve complex problems.
What We're Looking For
- Proven experience in a technical operations or production support role.
- Strong analytical skills and the ability to diagnose and solve problems efficiently.
- Excellent attention to detail and a commitment to operational excellence.
- Ability to follow documented procedures and adapt to changing priorities.
- Strong communication skills for effective collaboration with team members.
M&T Bank is an equal opportunity employer.
