GR8 Tech is hiring a Product Owner, AI & Agentforce Delivery

Product Owner, AI & Agentforce Delivery Remote - Canada (Alberta, British Columbia, Ontario Only) Why Our Organization: We are pioneering the future of business transformation through cutting-edge AI and groundbreaking technological innovations. As a distinguished leader in technological solutions, we craft intelligent strategies integrating advanced platforms like Salesforce Einstein, Service Cloud Voice, Amazon Connect, and Agentforce to revolutionize workflows and elevate customer experiences. Our organization stands at the forefront of generative AI development. Salesforce selected us as the exclusive partner for Agentforce's private beta, subsequently establishing us as their top implementation partner. We are committed to pushing technological boundaries and creating impactful solutions that drive organizational innovation. Join our team and help shape the next wave of AI-powered transformation. Here, you'll collaborate with visionary experts passionate about leveraging state-of-the-art technologies to generate meaningful customer outcomes. Whether developing sophisticated AI-powered systems, streamlining operational processes, or implementing cutting-edge generative technologies, your contributions will drive large-scale innovation. We are seeking a Product Owner for AI & Agentforce Delivery with extensive understanding of Salesforce and AI solutions. The ideal candidate will manage customer-facing Agentforce and AI implementation projects while supporting internal initiatives. Strategic planning, detailed project management, and confident stakeholder engagement are critical skills. Responsibilities: - Serve as a thought leader guiding customer and internal teams in defining use cases and business outcomes - Facilitate smooth customer transitions from sales to project delivery - Manage project financials, scope, and scheduling - Act as primary client contact for operational project aspects - Lead status meetings with project teams and stakeholders - Manage project team members during solution delivery - Document and measure solution outcomes - Drive internal initiatives fostering innovation and efficiency Required Qualifications: - 5+ years leading AI-related implementation projects on Salesforce/AWS platforms - Outstanding communication skills across all organizational levels - Professional services/consulting environment experience - Project management or scrum leadership background - Expertise in estimation, sizing, and contract management - Salesforce Admin and Sales/Service Cloud Consultant certifications - Proven track record of scope management and documentation Preferred Skills: - Bachelor's Degree in Business, Engineering, Information Technology or Management Organizational Culture: - Flexible remote and in-person work environment - Potential travel up to 25% - Trust-based workplace valuing work quality over strict hours - Collaborative team culture - Regular celebration of team achievements