Whatnot is hiring a Product Operations (Senior) Manager

🚀 Embark on the Evolution of Digital Commerce! We are the premier live shopping ecosystem across North America and Europe, revolutionizing online transactions by merging community, commerce, and entertainment. Our distributed team embraces innovation while maintaining core values. With international operational centers spanning multiple countries, we're pioneering next-generation digital marketplaces collaboratively. From fashion and electronics to specialized collectibles like trading cards and memorabilia, our dynamic live auctions cater to diverse interests. We're experiencing exponential growth! As an emerging marketplace, we seek bold, innovative problem solvers across multiple domains. Stay updated through our technical and news publications and join our mission of transforming passionate individuals into entrepreneurs while connecting communities through commerce. 💻 Role Product Operations serves as a critical function in developing scalable growth strategies and organizational advancement. You'll collaborate extensively with product, engineering, data, design, and cross-functional teams to optimize workflow efficiency, strategic execution, and organizational impact. You'll be the critical connector between strategic vision and tactical implementation, streamlining product development, ensuring high-quality outputs, facilitating inter-team collaboration, and driving operational excellence. This position offers an exceptional opportunity to deeply understand our business while contributing to significant, high-impact initiatives. Key Responsibilities: - Partner with Product Managers to convert strategic concepts into executable programs - Create and maintain operational frameworks and performance tracking mechanisms - Manage comprehensive product lifecycle from planning through post-launch optimization - Facilitate cross-functional alignment and communication - Develop and monitor critical performance metrics - Coordinate product launches and rollout strategies - Manage product tooling ecosystem - Drive continuous operational improvements - Establish centralized communication frameworks - Integrate global market considerations into operational planning We offer flexible work arrangements with potential remote or hub-based options. Team members must reside within commuting distance of San Francisco, New York City, or Los Angeles hubs. 👋 Ideal Candidate We seek professionals embodying low ego, growth mindset, and high-impact drive. Required Qualifications: - 5-6+ years experience in consulting or high-growth startup environments - Bachelor's degree in Business, Economics, or related field - Proactive approach to new challenges - Ability to operate effectively with minimal guidance - Deep curiosity about business mechanics - Strong cross-functional collaboration skills - Demonstrated capability in solving complex, ambiguous problems Nice-to-Have Attributes: - Marketplace platform experience - Online community engagement background - MBA preferred - SQL and dashboard proficiency - Payments or Product Discovery expertise 🎁 Benefits Package: - Comprehensive time-off policy - Comprehensive health insurance - Remote work support - Home office setup allowance - Wellness and childcare benefits - Retirement planning options - Monthly product engagement budget - Generous parental leave 💛 Equal Opportunity Commitment We celebrate diversity and maintain an inclusive hiring approach, prohibiting discrimination across all protected categories. Compensation Range: $160K - $210K