About the Role
The role involves owning the product lifecycle for specific modules, defining strategy, prioritizing features, and working cross-functionally to bring solutions to market that improve public safety operations.
Responsibilities
- Define product vision and roadmap for assigned modules
- Gather and analyze customer feedback to inform product decisions
- Collaborate with engineering teams to develop technical requirements
- Translate market needs into actionable product specifications
- Prioritize backlog items based on impact and feasibility
- Work with UX designers to create intuitive user experiences
- Conduct competitive analysis to identify differentiation opportunities
- Support go-to-market activities with marketing and sales teams
- Monitor product performance using key metrics and analytics
- Engage with law enforcement agencies to understand operational challenges
- Facilitate sprint planning and review sessions with development teams
- Manage timelines and deliverables for feature releases
- Ensure compliance with public safety data standards and regulations
- Communicate product updates to internal stakeholders
- Identify opportunities for process improvements in product development
- Evaluate new technologies for potential integration
- Maintain documentation for product features and workflows
- Coordinate user acceptance testing with pilot agencies
- Resolve post-launch issues in collaboration with support teams
- Represent product in executive reviews and planning sessions
Nice to Have
- Master’s degree in a relevant discipline
- Experience in law enforcement or public safety software
- Background in SaaS product environments
- Familiarity with criminal justice workflows
- Certification in product management (e.g., CSPO)
- Experience with user research methodologies
- Knowledge of federal and state compliance standards
- Technical background with coding or systems architecture
- Prior work with government procurement processes
- Fluency in user-centered design principles
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility for remote and office-based work
Team
Collaborative product team working closely with engineering, design, and customer success
About the RMS Platform
The Records Management System (RMS) supports law enforcement agencies in documenting incidents, managing investigations, and ensuring data integrity. It integrates with other public safety systems to streamline operations and improve reporting accuracy.
Impact
Products developed in this role directly affect how agencies manage critical data, support officer safety, and serve their communities. Success is measured by user adoption, operational efficiency gains, and customer satisfaction.
Available for qualified candidates
