Boston, Massachusetts, United States Remote (Global) Full-time

NineTwoThree AI Studio is hiring a Product Manager / Account Manager

About the Role

At NineTwoThree AI Studio, we're looking for a Product Manager / Account Manager to drive digital product development for our clients. You will act as the primary client contact and their de facto Head of Product, transforming their vision into actionable roadmaps and guiding projects from concept through launch with our internal teams.

What You'll Do

  • Manage 2 to 3 active clients and projects simultaneously, maintaining a clear understanding of project status, timelines, and blockers.
  • Research the client’s market to understand industry trends, competitive landscape, and opportunities for differentiation.
  • Work with client stakeholders to understand their product vision and define requirements for the full initial product scope.
  • Work directly with product designers to translate client requirements into intuitive, user-friendly designs.
  • Define user stories and requirements for project managers to implement into tasks and acceptance criteria.
  • Lead weekly client meetings to provide updates, discuss progress, and demo development milestones.
  • Manage client expectations, including facilitating difficult conversations around scope and prioritization.
  • Support sales activities by joining prospect calls and writing proposals, scoping documents, and timelines.
  • Identify opportunities for clients to see additional benefits via further product features, marketing services, or ongoing contracts.

What We're Looking For

  • 3+ years of experience as a product manager of digital products (SaaS, mobile, web, AI, etc).
  • Strong experience with relationship management, either in a client-facing role or with executive-level stakeholders.
  • Excellent communication, negotiation and presentation skills.
  • Ability to work independently and with a team in a dynamic product-development environment.
  • Attention to details, strong analytical skills, organizational skills, and critical-thinking skills.
  • Located in the EST time zone (or adjacent, and able to overlap the European team at least between 8am-1pm Eastern).

Team & Environment

You will collaborate cross-functionally with internal teams: design, project management, engineering, and QA. Our culture is built on a strong positive engineering foundation, a tightly-knit team of professionals with a good sense of humor, and a fast-paced, technology-forward environment. We place high value on curiosity and willingness to learn, especially regarding AI and machine learning, within a collaborative remote culture.

Benefits & Compensation

  • 100% remote job
  • Annual paid vacation: 20 working days per year during the first 3 years, increasing to 25 days later
  • Paid sick leave and holidays
  • Reimbursement of expenses for professional development courses/certifications (up to 100% in agreement with the Manager)
  • Well-being budget

Work Mode

This is a fully remote position with a global work mode.

Required Skills
Product ManagementAccount ManagementClient CommunicationStakeholder ManagementMarket ResearchProduct StrategyAgile MethodologiesData AnalysisUser ExperienceRoadmappingBusiness DevelopmentPresentation Skills
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About company
NineTwoThree AI Studio

NineTwoThree AI Studio is a premier product design, engineering, and marketing firm specializing in custom AI, web, and mobile applications for established brands and funded startups. With a portfolio of over 150 launched products over 13 years, NineTwoThree has garnered recognition as a top AI agency in the U.S.

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Job Details
Category product
Posted 3 months ago