Responsibilities
- Gather user requirements from customers, partners, and key stakeholders.
- Build and operate channels for user and market insights through interviews, surveys, competitive research, idea collection, and product data analysis. (Google forms and zoom.)
- Translate requirements into detailed functional user stories and acceptance criteria for our remote development teams.
- Prioritize and maintain product and sprint backlogs to ensure the delivery of product value.
- Define and maintain product instrumentation for measuring the success of new feature development.
- Contribute to the overall product strategy, vision and goal setting, focusing on how the product can help achieve key business objectives.
- Work closely with UX, Docs, Development, QA, Marketing, Success, Support and Sales to define solutions and ensure a successful product release and feature launches.
- Lead and facilitate sprint planning sessions with Development and QA teams to ensure that items are fully understood.
- Communicate regularly on project delivery status.
- Execute user acceptance testing of functionality delivered by development teams.
- Maintain, evaluate and update functionality as the product is delivered and feedback is gathered.
- Triage and help to resolve any issues that may arise in production urgently.
- Contribute to documentation and continual improvement of the product development process.
- Strive to constantly develop yourself, maintaining a high awareness of industry trends and initiatives.
Team
Structure: cross-functional collaboration with UX, Docs, Development, QA, Marketing, Success, Support and Sales
