Responsibilities
- Lead high-impact design initiatives, guiding user journeys from concept through launch and continuous improvement.
- Build and refine scalable UX systems, patterns, and frameworks to ensure consistency and innovation across the product suite.
- Contribute to strategic planning and long-term vision development within the go-to-market organization.
- Leverage artificial intelligence to enhance design processes, prototyping, and research, delivering AI-first interactions such as conversational and agentic interfaces.
- Partner closely with cross-functional teams including product, engineering, research, content, and business units to drive alignment and execution.
- Establish clear success metrics, use data and user insights to validate designs, and continuously refine for optimal outcomes.
- Promote a culture of excellence, inclusivity, and mentorship, helping shape the future direction of the design team.
Benefits
- Eligible positions receive restricted stock units (RSUs).
- Overtime pay available for qualifying roles.
- Comprehensive benefits and perks designed to support employee growth and well-being.
- Transparent and equitable compensation practices.
Compensation
Varies by role, skills, experience, and qualifications; includes base salary, potential commission, bonus targets, and RSUs for eligible positions.
Work Arrangement
Hybrid model with required in-person onboarding for engineering and periodic in-person events for product team members.
Team
Part of a global, cross-functional product team focused on innovation, scalability, and customer impact.
Why Flywheel?
- Design cutting-edge applied AI experiences that push boundaries and explore uncharted territory in the industry.
- Drive outsized impact where minor enhancements can generate hundreds of millions in incremental revenue.
- Work on platform-wide challenges that require broad thinking and deliver unified outcomes across the entire ecosystem.
- Deliver visually compelling, meticulously crafted experiences that set the standard for quality.
- Use data, generative AI, large language models, and automation to build intelligent, personalized customer journeys.
- Advocate for accessible, inclusive, and scalable design solutions that simplify complexity for millions of users.
Other
- Applicants with disabilities can request accommodations via the provided form.
- Engineering team members must attend in-person onboarding at a regional office.
- Product team members are expected to participate in in-person events such as the Product Group Summit.
- Candidates needing alternative arrangements due to travel constraints should inform their recruiter.
- In Massachusetts, it is illegal to require or administer a lie detector test as a condition of employment.
- AI may be used in candidate screening, but all hiring decisions are made by humans.
- By applying, candidates consent to the collection and processing of personal data for recruitment purposes.
- Refer to the Recruiting Privacy Notice for information on data handling and candidate rights.
Not specified
