Remote (City) Full-time

Whatnot is hiring a Product Designer, Trust & Risk

About the Role

Whatnot is looking for a Product Designer to join the Trust & Risk team. In this role, you will create thoughtful, scalable systems that protect and empower the community. You'll design the tools, workflows, and user experiences that identify and prevent abuse, enforce platform policies fairly, and support users throughout their safety journeys.

What You'll Do

  • Design end-to-end experiences that protect platform integrity while minimizing friction for good users.
  • Collaborate with cross-functional teams to translate complex policies and workflows into intuitive product experiences.
  • Create wireframes, prototypes, and final visuals that bring clarity to ambiguous trust and safety problems.
  • Contribute to the broader design system while advocating for accessibility and inclusive user experiences.
  • Use data, research, and feedback to iterate on existing tools and identify areas for improvement.
  • Support internal teams who moderate content, review reports, and resolve user issues with efficient and usable tooling.

What We're Looking For

  • 3+ years of product design experience.
  • Experience working on trust, safety, compliance, or integrity teams.
  • Strong interaction and systems thinking—you can untangle complex flows and design for edge cases.
  • A strong portfolio that demonstrates your relevant experience.
  • Expertise in design and prototyping tools.
  • Deep understanding of user experience design principles and methodologies, including user research, wireframing, prototyping, and usability testing.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

Technical Stack

  • Figma
  • Protopie
  • Framer

Team & Environment

You will partner closely with product designers, product managers, engineers, operations, data scientists, and policy experts.

Benefits & Compensation

  • Flexible Time off Policy and Company-wide Holidays (including a spring and winter break).
  • Health Insurance options including Medical, Dental, Vision.
  • Work From Home Support.
  • Home office setup allowance.
  • Monthly allowance for cell phone and internet.
  • Care benefits.
  • Monthly allowance for wellness.
  • Annual allowance towards Childcare.
  • Lifetime benefit for family planning, such as adoption or fertility expenses.
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally.
  • Monthly allowance to dogfood the app.
  • Parental Leave: 16 weeks of paid parental leave + one month gradual return to work.

Work Mode

This is a local-city role with offices in New York, NY, San Francisco, CA, and Los Angeles, CA.

Whatnot is proud to be an Equal Opportunity Employer. They value diversity, and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law.

Required Skills
FigmaProtopieFramerUX DesignUI DesignPrototypingUser ResearchInteraction DesignDesign SystemsProduct StrategyStakeholder ManagementCommunicationProblem Solving
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About company
Whatnot

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love, blending community, shopping, and entertainment.

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Job Details
Category design
Posted 8 months ago