Responsibilities
- Manage scope of work for your team, and determine how to divide work amongst designers
- Lead design strategy for complex initiatives and help grow design leaders
- Drive design vs business objectives and measurement alignment on core product initiatives
- Ensure successful execution by your team. Surface and address questions, bottlenecks, dependencies, and conflicts as they arise, working with stakeholders when needed
- Maintain and apply a process for effective design
- Build a healthy, high performing, capability-complete team. You hire designers to fill open headcount. You foster a positive culture on your team.
- Coach and mentor your direct reports to make sure they hone their competencies and grow in their careers
- Lead projects and teams to define and sell a coherent medium to long term vision, with milestones and short term actions to get there
- Represent your team upwards to your manager: you ensure the team's priorities are well understood, you advocate for them, and you flag any underperformers, stakeholder misalignments, or other challenges they face.
- Partner with a design leadership team to help shape management practices, and mentor other design leaders to put those in practice
Requirements
- Leading design strategy for complex initiatives and growing design leaders
- Leading through ambiguity, making use of your soft skills to persuade and build alignment with senior leaders around a vision and approach
- Using holistic thinking to identify customer experience opportunities that create impact across the organization
- Partnering with a design leadership team to help shape management practices, and mentoring other design leaders to put those in practice
- Incorporating advancements in the field of product design to guide the skills and practices of our team
- Developing a deep understanding of current native technologies and design patterns, and can guide your design team to use these in practice
Work Arrangement
On-site
Team
Structure: The Product Design Manager, Checkout and Payments at Agoda is responsible for: As the Design Manager for our Checkout and Payments Products, you'll play a pivotal role in shaping and executing the vision for our consumer-facing ecosystem. You'll collaborate closely with product and engineering stakeholders to deliver seamless, intuitive experiences. Your primary responsibility will be to guide and inspire a team of designers, fostering an environment where innovative solutions thrive. In this role, you'll strike a delicate balance between user-centric design and business objectives. You'll empower your team to advocate for the user while aligning their efforts with our overarching business goals and KPIs. Your influence will extend beyond the design realm as you champion the user and business needs, driving forward industry-leading UX solutions for our accommodation products at Agoda. Join us in creating experiences that redefine the standard for consumer engagement and satisfaction in the travel industry.
Additional Information
- relocation provided
