RocketAMS is looking for a Process Automation Specialist to transform our team's operations by removing manual work. Your role is to audit existing workflows, identify repetitive tasks, and build automated systems—using AI, workflow tools, and smart spreadsheet models—to make the team more efficient.
What You'll Do
- Audit existing team workflows and identify what can be automated, systematised, or eliminated
- Build automations using Zapier, n8n, or similar workflow tools—connecting our platforms, triggering actions, and moving data between systems without manual intervention
- Use AI tools (Claude, ChatGPT) extensively—both through the frontend interfaces and via API integrations—to automate content generation, data processing, analysis, and reporting tasks
- Build configurable Excel/Sheets models—scoring engines, decision frameworks, dashboards, templates—where every input is a variable and nothing is hardcoded
- Take raw data from client systems (ERPs, ad platforms, e-commerce channels) and clean, structure, and transform it into something the team can act on
- Design standardised reporting templates and automated pipelines across all clients
- Write clear SOPs and documentation so anyone on the team can use, update, and troubleshoot your tools without technical knowledge
- Continuously look for new AI tools, automations, and workflow improvements
What We're Looking For
- Hands-on experience with workflow automation tools—Zapier, n8n, Make, or similar
- Heavy user of AI tools (Claude, ChatGPT)—both frontend and API. You use these daily and understand how to build prompts, workflows, and integrations around them
- Advanced Excel / Google Sheets skills—INDEX/MATCH, nested IFs, dynamic ranges, conditional formatting. You've built complex multi-tab models that don't break when inputs change
- Systems thinking—you see how inputs connect to outputs and build things that are configurable, not static
- Bias toward simple, maintainable solutions—you'd rather build something a non-technical person can update than something clever that only you understand
- Ability to clean messy, unstructured data and make it usable
- Strong attention to detail
- Fluent written English—you'll write SOPs, process docs, and methodology notes
Technical Stack
- Zapier, n8n
- Claude, ChatGPT
- Google Sheets, Excel
Benefits & Compensation
- Paid Time Off
- Work From Home
- Training & Development
- Private Health Insurance After 12 Months
Work Mode
This is a remote position open to candidates based in the Philippines.
