PHIL is looking for a Principal Product Manager to lead the strategic direction of our prescription fulfillment platform. In this role, you will own the end-to-end product vision for how prescriptions are processed, filled, and delivered, serving as a cross-functional thought leader at the intersection of product innovation, operational excellence, and patient impact.
What You'll Do
- Own and evolve the strategic roadmap for PHIL’s prescription operations platform, aligning technical capabilities with business priorities and patient needs
- Drive product thinking across internal and external operations, identifying and solving complex workflow challenges within pharmacy operations, partner fulfillment, and medication delivery
- Develop and champion new platform capabilities to support expanded therapeutic categories and fulfillment models
- Set long-term success metrics and operational KPIs, and ensure the product roadmap is tightly aligned with measurable outcomes
- Partner cross-functionally with senior stakeholders across Product, Engineering, Pharmacy, Partner Operations, and Commercial teams to define priorities and deliver value
- Lead discovery efforts and user research to uncover hidden inefficiencies and opportunities for step-change improvements
- Mentor product team members and elevate the overall product craft through thought leadership, strategic rigor, and operational depth
What We're Looking For
- 10+ years of product management experience
- At least 3 years owning operations-heavy platforms or internal tooling
- Proven ability to define and drive product strategy in complex, regulated, or mission-critical domains
- Demonstrated success leading cross-functional teams and aligning stakeholders around strategic product goals
- Strong fluency with data and metrics, including experience setting and managing product KPIs and operational SLAs
- Deep understanding of technical systems and the ability to collaborate effectively with engineering teams
- Demonstrated ability to influence senior leadership including C suite leaders on product strategy and prioritization
- A passion for improving patient care through thoughtful, scalable systems design
Nice to Have
- Experience working in healthcare, logistics, or fulfillment
Benefits & Compensation
- Fully remote working environment
- Competitive compensation (commensurate with experience)
- Full benefits (medical, dental, vision)
- 401(k) contribution opportunity
Work Mode
This role operates in a global, fully remote working environment.
Team & Environment
You will join a team of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform focused on patient experience and overall human wellbeing. Our culture is mission-driven, analytical, and passionate.
PHIL Inc. is an equal-opportunity employer.
