Viseven is seeking a Portfolio Customer Success Manager to manage and nurture key client relationships. You will be responsible for ensuring customer satisfaction, driving product adoption, and fostering long-term strategic partnerships.

What You'll Do

Act as the primary point of contact for a portfolio of assigned clients.
Develop and execute strategic account plans to drive product adoption and expansion.
Proactively monitor client health, identify risks, and implement mitigation strategies.
Analyze customer data to provide insights and recommendations for success.
Collaborate with internal teams to ensure seamless service delivery.

What We're Looking For

Proven experience in a customer success, account management, or similar client-facing role.
Strong strategic thinking and problem-solving skills.
Excellent communication, presentation, and interpersonal skills.
Ability to build trusted advisor relationships with stakeholders.
Data-driven mindset with the ability to translate insights into action.