ReWorks Solutions is hiring a Patient Coordinator to be the primary point of contact for patients, providing assistance with scheduling, inquiries, and follow-up care. You will coordinate patient appointments and ensure effective communication between patients and healthcare providers.

What You'll Do

Serve as the primary point of contact for patients, providing assistance with scheduling, inquiries, and follow-up care.
Coordinate patient appointments, ensuring optimal timing and effective communication with healthcare providers.
Gather and verify patients' medical history and insurance information, updating records as necessary.
Address patient concerns and facilitate communication between patients and clinical staff.
Assist patients with navigating insurance requirements and education related to their care plans.
Ensure that all patient information is handled with confidentiality and in compliance with HIPAA regulations.
Maintain a high level of customer service and satisfaction throughout all patient interactions.

What We're Looking For

High school diploma.
Previous experience in a patient-facing role within a healthcare setting.
Strong understanding of medical terminology and healthcare processes.
Exceptional communication and interpersonal skills, with a commitment to providing excellent customer service.
Proficient with electronic health records (EHR) systems and standard office software.
Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize effectively.
Ability to work independently in a remote setting and exemplify professionalism in all interactions.