Sentara Health is hiring a Patient Care Specialist to provide essential non-clinical support within a physician's office, ensuring an excellent patient experience through administrative support.
What You'll Do
- Provide non-clinical support within a physician's office
- Ensure excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery
- Answer phones
- Schedule appointments
- Answer patient questions
What We're Looking For
- HS Diploma
- 3 years of Customer Service experience
- 1 year of experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers
Nice to Have
- Electronic Medical Record experience
- Associate Level degree or higher (in lieu of required experience)
Technical Stack
- Electronic Medical Record
Team & Environment
Teamwork is exceptional, with everyone working together to ensure the best care for our patients.
Benefits & Compensation
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Annual discretionary bonus eligibility
Work Mode
This is an onsite position located in Virginia Beach, VA.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce.
