Transurban is looking for a creative, data-driven Partner Recruitment Development and Onboarding Manager to bring our partner offers to life and drive member engagement. You’ll lead the end-to-end planning, execution, and optimisation of targeted marketing campaigns across digital channels, ensuring our partners shine and our members feel rewarded.
What You'll Do
- Design and deliver best-in-class, data-driven partner marketing campaigns.
- Work with partners and internal teams to shape campaign strategies aligned to member needs and program goals.
- Manage end-to-end execution — from insights and channel planning to creative development and optimisation.
- Monitor performance metrics (open rates, CTR, conversions, ROI) and use insights to refine future activity.
- Run A/B tests and experiments to push campaign performance forward.
- Create compelling, on-brand content and copy across email, social, web and in-app channels.
- Collaborate with marketing, analytics, product, tech and partner management teams to ensure cohesive delivery.
- Coordinate with external partners and agencies to align on objectives and deliverables.
- Support budget management and ensure campaigns are delivered on time and within scope.
- Stay across industry trends, member behaviours and competitive activity to inform strategy.
What We're Looking For
- A degree in Marketing, Business or a related field.
- Proven experience in campaign management, copywriting and digital communications.
- Strong understanding of customer engagement, loyalty programs or retail e-commerce.
- Experience building connected, omni-channel customer journeys across owned digital channels.
- Excellent writing and editing skills with strong attention to detail.
- Proficiency with marketing automation, analytics and AI tools (e.g., Salesforce, Braze, Tableau, Power BI, Copilot, ChatGPT).
- Strong project management skills and the ability to juggle multiple campaigns.
- A data-driven mindset with the ability to translate insights into action.
- A proactive, creative approach to problem-solving.
- Experience managing budgets and optimising resources.
- Comfort working in an innovative, start-up-style environment within a large organisation.
Technical Stack
- Salesforce
- Braze
- Tableau
- Power BI
- Copilot
- ChatGPT
Benefits & Compensation
- Flexible working options
- Wellbeing support
- Learning and development opportunities
Work Mode
This position is based locally, in Melbourne CBD & Inner Suburbs, Melbourne VIC.
We’re committed to creating a workplace where everyone feels safe, respected and valued. We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples and people living with disability.
