Responsibilities
- Blend operational hustle, relationship building, analytical rigor, and rapid experimentation to identify growth opportunities and bottlenecks, design and test pilots, and develop and optimize workflows that drive growth and an improved experience for our partners and clients.
- Make sense of performance trends, translating complex data signals into actionable strategies that grow our most important partnerships while continually improving the customer journey.
- Drive the testing and iteration yourself, spinning up and managing scrappy tests to inform deeper investments.
- Identify and erase friction points across the client journey for our strategic partners.
- Serve as a cheerleader and owner of partner growth, hitting topline growth and conversion targets through being a “doer” yourself while also collaborating with other stakeholders.
- Uncover and drive high-impact, data-driven growth opportunities by blending performance and funnel metrics, partner feedback, and sound judgment.
- Enable internal leadership & external partners to understand partnership health and measure success at a glance through developing dashboards and repeatable reporting processes.
- Build and nurture relationships across partners to uncover new conversion and growth opportunities.
- Blend strategy and execution with analytical and technical rigor to lead early-stage design, testing, and implementation of pilots and workflows that improve the client experience for our partners.
- Identify new partner growth opportunities through leveraging skills such as market sizing, light financial modeling, and data analysis.
Requirements
- 3 - 5 years of experience at a high-growth startup (ideally business operations, growth, or partnerships role) or management consulting.
- Biased toward action, with a passion for blending strategy and execution.
- Track record of achieving targets and improving operational workflows.
- Proven ability to translate insights into business action.
- Proven ability to nurture client and/or partner-facing relationships.
- Able to push initiatives forward while thriving in ambiguous, ever-evolving work environments.
- Strong analytical skills with deep experience in some combination of Excel / Gsheet modeling and data analysis, business analytics tools (e.g., Looker), and / or SQL.
Nice to Have
- Experience at a high growth health tech startup is preferred.
- Experience working with data / analytics engineering & product teams is a plus.
- Seattle or Denver is a plus.
Benefits
- A generous PTO policy, with a minimum of three weeks off per year.
- A holiday schedule that follows standard U.S. holidays.
- Free therapy coverage benefits to ensure employees have access to the care they need (must be enrolled in a qualifying medical plan to participate).
- Competitive Medical, Dental, and Vision coverage, with plans to meet every need — including HSA (with $1,100 company contribution) and FSA options.
- Employer-paid short-term disability, long-term disability, life & AD&D, plus coverage of the salary difference for up to seven weeks of short-term disability leave (after the required waiting period).
- Eight weeks of paid Parental Leave; if the parent also qualifies for STD, this benefit is in addition, allowing for 8–16 weeks of paid leave.
- 401(k) retirement plan with 100% match on up to 4% of base salary, immediately vested.
- Join teammates from across the country at our annual company gathering.
- Company shutdown between Christmas and New Year’s.
- Supplemental life insurance, pet insurance, commuter benefits, and more.
