About the Role
This role focuses on maintaining strong relationships with partner organizations through effective coordination, administrative support, and accurate information management to support academic program delivery.
Responsibilities
- Coordinate communication between academic partners and internal teams
- Maintain accurate records and databases for partner programs
- Support the onboarding process for new educational partnerships
- Track program metrics and generate regular reporting summaries
- Respond to inquiries from partner institutions promptly and professionally
- Assist in scheduling and preparing materials for partner meetings
- Ensure compliance with institutional and program-specific policies
- Facilitate document flow between partners and academic departments
- Monitor deadlines and follow up on required partner submissions
- Act as a central point of contact for partner-related administrative matters
- Support the implementation of partnership agreements and memoranda
- Organize training sessions for partner staff when necessary
- Update and distribute program resources and guidelines
- Troubleshoot basic issues and escalate complex matters appropriately
- Maintain confidentiality of sensitive academic and student data
- Collaborate with academic advisors to support partner student success
- Assist in evaluating partner performance and engagement levels
- Prepare correspondence, reports, and presentations for stakeholders
- Coordinate logistics for partner events or visits
- Ensure consistent application of policies across all partner interactions
- Use technology platforms to manage communications and workflows
- Contribute to process improvements in partner administration
- Support accreditation and audit readiness for partner programs
- Maintain knowledge of program curriculum and academic requirements
- Promote a service-oriented approach in all partner engagements
Work Arrangement
On-site
Team
Collaborative academic support team
Location
This position is based in Springfield or Peoria, IL, with on-site work expectations.
About the Organization
An accredited institution focused on expanding access to higher education through flexible learning programs and strategic academic partnerships.
Not specified
