Responsibilities
- Reach out to new patients using phone, text, video, or in-person methods to link them with medical services and care team referrals.
- Build trust and increase patient involvement through compassionate and reliable communication.
- Gather and assess patient information from electronic records and other sources to support care monitoring, prioritize needs, and promote preventive services.
- Exchange updates with primary care providers using EHR messaging and in-person check-ins.
- Act as the main point of contact for healthcare facility providers, maintaining consistent and cooperative relationships.
- Join weekly care team meetings and work alongside pharmacists, social workers, and community health workers to ensure coordinated care.
- Record detailed and accurate notes for every patient interaction.
- Work with internal support teams to evaluate current processes and help design more effective workflows for patient care.
Benefits
- Equity participation through stock options as part of company growth.
- Financial support during the first year to set up a home workspace.
- Performance-linked incentives that contribute to organizational success and better patient results.
- Full health coverage including medical, vision, and dental for employees and their families.
- Basic life insurance provided for employee security.
- 20 vacation days accumulated annually, in addition to 11 paid public holidays.
- Paid parental leave of 16 weeks for birthing parents after six months of employment, and 8 weeks of bonding time for non-birthing parents.
- 401(k) retirement plan with employer contributions, subject to vesting terms.
- Support for commuting expenses through flexible benefit options.
- Funds allocated to support ongoing professional learning and career advancement.
Compensation
Performance-based incentives, stock options, and a professional development stipend are included.
Work Arrangement
Hybrid
Team
Multidisciplinary team including Licensed Clinical Social Workers, Pharmacists, and Community Health Workers
COVID Vaccination
Full vaccination against COVID-19 is required. Candidates must confirm their vaccination status prior to receiving an employment offer, in line with public health standards and workplace safety policies for healthcare settings.
Other
Employment offer is dependent on passing a background check.
Not mentioned
