Wisdom is looking for an Operations Team Lead to join our remote-first dental billing technology company. You will lead billing operations and coach a high-performing team, delivering standout service across a portfolio of 35–40 clients. Our mission is to make the future of dentistry stronger and more sustainable for dentists, their teams, and patients.
What You'll Do
- Lead, mentor, and hold teams accountable to performance goals, with a focus on KPIs, quality, and client retention.
- Own the client experience by driving clear communication, leading quality business reviews, and resolving issues thoughtfully.
- Identify opportunities to streamline workflows, improve efficiency, and help the operation scale smarter.
What We're Looking For
- A genuine love for leading people, improving processes, and driving real results.
Nice to Have
- Strategic thinker.
- Decisive communicator.
- Tech-savvy leader who knows how to bring out the best in people.
Benefits & Compensation
- Fully remote, U.S.-based W2 role.
- Competitive base salary.
- Unlimited Paid Time Off.
- Comprehensive benefits including health, dental, vision, 401k, and HSA.
- Company-provided computer.
- Annual in-person leadership events.
Work Mode
This is a fully remote position based in the United States.
Wisdom is an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.
