Responsibilities
- Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets.
- Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork.
- Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager.
- Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 2 daily management meetings.
- Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.).
- Enforce safety protocols, 5S practices, standard work, and compliance with operational policies.
- Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development.
- Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety.
Requirements
- Bachelor’s in Operations Management, Industrial Engineering, Supply Chain or a related degree. Five years of additional relative experience, including demonstrated leadership, in lieu of a degree will also be considered.
- 3+ years of experience in a manufacturing or production environment, including 1+ years in a formal or informal leadership role.
- Experience with takt time, standard work, visual management, and daily tier meetings.
- Proficiency in basic digital tools (ERP, Excel, production dashboards).
- Strong people leadership, communication, and problem-solving skills.
- Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization.
Nice to Have
- Coaching & performance management
- Root cause analysis (5 Whys, fishbone, etc.)
- Conflict resolution & feedback
- Understanding of Lean, 5S, and visual factory principles
- Ability to prioritize in a fast-paced production environment
Benefits
- A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Work Arrangement
On-site
Additional Information
- 100% in-office presence in our Surrey offices and does not offer remote work.
- The regular shift time will be 4:00 PM – 12:30 AM.