Indra is looking for an Operations Quality Engineer to play a key role in ensuring all project deliverables meet the highest standards of quality, compliance, and performance. You will work within a collaborative Quality team and closely with engineering, operations, service management, and project stakeholders to ensure alignment with the Quality Management System (QMS), organizational policies, applicable standards, and industry best practices.
What You'll Do
- Understand the existing Quality Management System (QMS) and support the adaptation, implementation, and maintenance of an updated QMS in accordance with ISO 9001 and contractual requirements.
- Develop and maintain quality procedures, plans, and documentation.
- Plan and conduct internal audits, monitoring compliance with defined procedures, regulations, and standards.
- Review project documentation and reports to ensure quality prior to approval.
- Define and maintain the Contract Quality Control Plan based on service milestones and project planning.
- Supervise verification activities and final deliverables prior to customer acceptance.
- Register, track, and manage non-conformities until closure, including corrective and improvement actions.
- Measure quality performance and achievement against defined quality objectives.
- Audit performance indicators, perform trend analysis, and define corrective actions where required.
- Establish and maintain a Supplier Quality Plan, including inspections and supplier audits.
- Review supplier performance data to identify trends, risks, and improvement opportunities.
- Lead lessons learned analysis and ensure outcomes are documented, communicated, and applied.
- Measure and analyse the cost of poor quality and associated corrective actions.
- Lead root cause analysis and ensure effective, sustainable solutions are implemented to prevent recurrence.
What We're Looking For
- Bachelor’s degree in Engineering, Quality Assurance, or a related discipline.
- Minimum 5 years’ experience as a Quality Engineer or QA Specialist in complex technical projects.
- Strong knowledge of international and UK quality management standards.
- Proven experience leading or coordinating multidisciplinary teams.
- Strong analytical and structured problem-solving skills.
Nice to Have
- Experience working with UK public-sector clients, ideally within transport or infrastructure environments.
- Quality management certifications (e.g. IRCA Internal Auditor ISO 9001, ASQ Certified Quality Engineer).
- Service Management knowledge (ITIL Foundation or equivalent).
Team & Environment
You will work within a collaborative Quality team and closely with engineering, operations, service management, and project stakeholders.
Benefits & Compensation
- 25 days annual leave plus 8 bank holidays with options to buy or sell days
- 35 hour working week
- Pension scheme with 4% employee and 4% employer contributions
- Private medical insurance including dental and optical coverage
- Life assurance
- Income protection
- Employee assistance programs
- Flexible and remote working options
- Charitable initiatives
- Social events, both formal and informal
- Learning and development programs
- Innovative and collaborative work environment
Work Mode
This is a hybrid role based in the UK.
Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law.
