TELUS Agriculture & Consumer Goods is hiring an Operations Manager (iGaming)

TELUS Agriculture & Consumer Goods is hiring a Senior Product Designer to take full ownership of the design for a new, cutting-edge iGaming and casino platform. You will be responsible for creating an intuitive, visually stunning, and engaging player experience across web and mobile. Collaborating closely with the Chief Product Officer, engineering, and marketing teams, you will translate product strategy into a best-in-class product for the global market.

What You'll Do

• Develop and communicate a clear design vision for the next-generation gambling platform that aligns with product strategy and user needs.
• Lead the overall product design strategy, aligning with business objectives and industry best practices.
• Design interactive, intuitive, player-friendly, and responsive user interfaces with a focus on seamless navigation, accessibility, and visual appeal.
• Incorporate innovative flows and gambling interactions that simplify player decision-making.
• Create wireframes, mockups, prototypes, and design systems using tools like Figma, Sketch, or Adobe XD.
• Develop high-fidelity visual designs, including icons, graphics, and illustrations, that align with brand guidelines.
• Ensure designs are accessible, user-friendly, adhere to modern UI/UX best practices, and are responsive across all devices and screen sizes.
• Evaluate competing products to identify opportunities for differentiation and improvement.
• Conduct user research and analysis to understand behaviors, needs, pain points, and preferences.
• Create user personas, user journey maps, and flow diagrams.
• Champion user research through A/B testing, surveys, analytics, and direct interviews to inform design decisions.
• Work closely with cross-functional teams to translate complex requirements into compelling design solutions.
• Conduct usability testing to refine designs and ensure a seamless user experience.
• Communicate design concepts effectively and iterate based on stakeholder feedback.
• Build prototypes and refine interfaces based on data-driven insights.
• Build, own, and maintain a robust design system and style guide.
• Develop branding materials that reflect our vision and identity.
• Design landing pages and banners for advertising campaigns.
• Keep abreast of industry trends, emerging technologies, and best practices in iGaming design.
• Leverage AI tools such as Midjourney, DALL-E, and LLMs to enhance design workflows and ideation.

What We're Looking For

• 5+ years of hands-on experience in Product Design, UI/UX, or Interaction Design, preferably in a leadership role.
• Extensive experience in the iGaming/Gambling industry, with a deep understanding of its unique challenges and user expectations.
• A strong portfolio showcasing iGaming projects (minimum 1 large or 2-3 small/medium), emphasizing intuitive user flows, visual storytelling, and gambling features.
• A strong ownership mindset with the ability to drive initiatives end-to-end, from ideation to implementation.
• Proven ability to collaborate with product, engineering, and client-facing teams.
• Deep expertise in competitor analysis, user research, information architecture, usability testing, and interaction design.
• Proficiency in Figma, prototyping tools, and other industry-standard design software.
• Experience in Agile/Lean environments, with a strong understanding of MVPs, iterative development, and time-to-market constraints.
• Experience maintaining and scaling a design system for a large platform.
• Familiarity with JIRA, Confluence, and other product management tools.
• Strong knowledge of responsive design principles, accessibility standards, and modern UI trends.

Nice to Have

• Experience with Skin/NFT Gambling, Online Casino, or Game Development.
• Understanding of web development principles and experience with HTML, CSS, and JavaScript.
• Familiarity with web and mobile marketing trends and standards within the gambling industry.
• Previous experience working in start-up environments with rapid iteration cycles.

Technical Stack

• Figma, Sketch, Adobe XD
• JIRA, Confluence
• Midjourney, DALL-E, LLMs

Team & Environment

You will collaborate closely with the Chief Product Officer, engineering, and marketing teams, reporting directly to the Chief Product Officer. The culture is values-driven, friendly, and supportive.

Benefits & Compensation

• Competitive compensation package commensurate with your experience.
• Access to paid corporate English lessons through Preply.
• 19 business days of flexible Paid Time Off (PTO).
• Fully remote work with flexible hours within the CET time zone.
• Values-driven culture with a friendly and supportive work environment.
• Opportunity to regularly participate in conferences and community events.
• Matrix organizational structure designed to streamline communication and promote efficiency.

Work Mode

This is a fully remote position open to candidates in Europe, the EEA, the UK, Switzerland, Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. Work hours are flexible within the CET time zone.

TELUS Agriculture & Consumer Goods is an equal opportunity employer.