GeeksOnSite is looking for an On-Call IT Technician to provide onsite IT support for residential and small business clients in the Philadelphia-Camden-Wilmington area. This is a 1099 independent contractor role where you will be dispatched to client locations to troubleshoot and resolve a wide range of technical issues.
What You’ll Do
- Diagnose and repair hardware and software issues on both Windows and Mac devices.
- Resolve boot errors, including black or blue screens, 'Preparing Automatic Repair' loops, and other operating system failures.
- Perform full clean-ups and tune-ups for slow or unresponsive systems.
- Reset Windows passwords and assist clients with account access issues.
- Troubleshoot and assist with internet connectivity problems for both wired and wireless networks.
- Replace internal computer components such as fans, hard drives, and RAM.
- Reinstall or repair operating systems using USB or disk media.
- Add shortcuts or specific tools (like remote support access) as instructed.
- Provide basic training or walkthroughs to clients after completing service.
- Document service visits and escalate complex issues when necessary.
What We’re Looking For
- 2+ years of hands-on experience in PC/Mac repair and IT support.
- Familiarity with Windows 10 & 11, macOS, and basic BIOS/boot troubleshooting.
- Ability to work with limited instructions and troubleshoot problems independently.
- Must own all necessary tools, including bootable USB drives, Windows installation media, and a screwdriver set.
- Reliable vehicle and a valid driver’s license.
- Strong communication and customer service skills.
- Comfort working directly with clients in both residential and small office settings.
Technical Stack
- Windows 10
- Windows 11
- macOS
Team & Environment
This is an independent contractor position. You will be dispatched to jobs by the company and will work autonomously at client sites.
Benefits & Compensation
- Gas reimbursement for travel over 20 miles one way.
- A flexible schedule where you can accept jobs based on your availability.
Work Mode
This role is onsite at client locations in the Philadelphia-Camden-Wilmington area.
