Geeks on Site is seeking an On-Call IT Field Technician in Pittsburgh, PA. In this independent contractor role, you will provide essential on-site technical support to residential and small business customers, diagnosing and resolving a wide range of computer and network issues. You will be dispatched directly to customer locations with a flexible schedule and no guaranteed hours.
What You'll Do
- Diagnose and repair hardware and software issues on Windows and macOS systems.
- Resolve boot errors, operating system issues, and login problems.
- Set up or troubleshoot Wi-Fi and wired internet connections.
- Replace or upgrade hardware components like HDD, RAM, and cooling fans.
- Configure and connect printers and scanners from major brands like Canon, HP, and Brother.
- Address common printer error codes related to ink absorbers, paper feed, and connectivity.
- Perform general maintenance on multifunction printers (MFPs).
- Reinstall operating systems using bootable USBs or recovery media.
- Install remote tools or shortcuts as requested by customers.
- Communicate clearly with customers and provide basic post-service support.
- Document service visits thoroughly and escalate complex issues when necessary.
What We're Looking For
- Proven experience diagnosing and repairing computer hardware and software.
- Strong troubleshooting skills for Windows and macOS operating systems.
- Ability to troubleshoot and configure local networks.
- Hands-on experience with printer and scanner configuration and repair.
- Strong customer service and communication skills.
- Ability to work independently as a 1099 contractor.
- Reliable transportation to travel to customer sites in Pittsburgh.
Technical Stack
- Windows
- macOS
- Network troubleshooting
- Printer/Scanner configuration
Team & Environment
This role operates as an independent contractor within a larger network of technicians. You will manage your own schedule and work directly with customers on-site.
Work Mode
This is a local, on-site position requiring travel within the Pittsburgh, PA area. Work is on-call and dispatched to customer locations.
