Scalesource is hiring an Office Assistant to provide essential support to leadership, sales teams, and operations. In this remote role, you will be central to daily operations, ensuring efficient coordination between internal teams and customers through professional communication and administrative follow-up.
What You'll Do
- Respond to customer inquiries via phone, email, and messaging platforms regarding services, pricing, and scheduling.
- Assist customers in booking appointments and use provided scripts to qualify prospects for the sales team.
- Schedule and coordinate appointments efficiently, managing calendars and communicating schedules.
- Provide administrative support to sales representatives and follow up internally to ensure task completion.
- Monitor pending sales tasks, sending reminders and tracking daily operational activities.
- Assist in logistics coordination and contact closed clients to request reviews and feedback.
- Support with QuickBooks Online and operational data entry to maintain accurate records.
What We're Looking For
- Previous experience in customer service, administrative support, or office coordination.
- Strong written and verbal communication skills in English.
- Strong organizational and multitasking abilities.
- Experience working with CRM systems.
- Familiarity with VoIP communication platforms like RingCentral.
- Spreadsheet and data-entry experience.
- Ability to work independently and within distributed teams.
- Reliable high-speed internet, a professional remote workspace, and a capable computer.
- Professional presence on video calls and a friendly, confident communication style.
Nice to Have
- Familiarity with marketing tools such as Canva.
- Basic financial data-entry familiarity.
Technical Stack
- CRM systems
- VoIP platforms (e.g., RingCentral)
- QuickBooks Online
- Canva
Team & Environment
You will support leadership, sales teams, and operations, reporting directly to leadership.
Benefits & Compensation
- Full-time, long-term remote opportunity.
- Work with established U.S. companies.
- Professional development opportunities and a stable remote career growth path.
- Monthly compensation of $1200 to $1500 USD.
Work Mode
This is a fully remote role open to global candidates.
Scalesource is an equal opportunity employer.
