Join speakit and become part of the Customer Support Team for the world's largest company in the automotive industry. This role involves delivering outstanding customer service and technical support regarding digital services to Norwegian-speaking customers of luxury vehicles. The position is remote within Greece.
What You'll Do
- Provide outstanding customer service and technical support to luxury vehicles users regarding digital services with high customer satisfaction through various channels of communication (inbound calls/chats/emails)
- Strive for first call resolution and taking true ownership of customer needs and issues
- Engage with clients in a friendly and professional manner, while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company’s customer service policies
- Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
What We're Looking For
- Fluent Norwegian speaker
Nice to Have
- Passion for cars
Work Mode
- Remote work all over Greece
