Patrique Mercier Recruitment is hiring a Norwegian Speaking Technical Support Advisor -Remote in Greece

Patrique Mercier Recruitment FR stands as a distinguished recruitment agency adept at bridging top-tier talent with premier organizations. We are thrilled to present an exciting opportunity for a Norwegian-Speaking Technical Support Advisor to integrate into our committed customer service team. This position is ideally suited for professionals possessing a robust technical foundation and genuine enthusiasm for supporting Norwegian-speaking clients in resolving their technical challenges. Responsibilities - Deliver exceptional technical assistance to Norwegian-speaking customers through diverse communication platforms including phone, email, and chat. - Diagnose, investigate, and successfully resolve technical complexities to maintain superior customer satisfaction levels. - Provide comprehensive product usage guidance and proactive best practice recommendations. - Maintain precise documentation of customer interactions and resolution strategies within our CRM system. - Partner with product and engineering departments to address and elevate intricate technical concerns. - Execute systematic customer follow-ups to validate issue resolution and overall satisfaction. - Continuously monitor product developments and industry dynamics to enhance support service quality. Requirements - Native or near-native proficiency in Norwegian and English, encompassing written and verbal communication. - Demonstrated experience in technical support or customer service environments is highly advantageous. - Exceptional technical comprehension coupled with advanced troubleshooting capabilities. - Remarkable precision and sophisticated analytical reasoning skills. - Superior communication abilities emphasizing outstanding customer experience delivery. - Prior exposure to CRM platforms and remote support technologies represents a significant asset. - Demonstrated capacity to operate autonomously and collaboratively within team structures. Benefits - Competitive Monthly Compensation - Performance-Based Monthly Bonus - Comprehensive Training Fully Covered - Complete Relocation Package (Flight, Airport Transfer, and Accommodation) - Comprehensive Health Insurance - Additional Private Health Coverage - Two Extra Annual Salary Supplements - Numerous Additional Advantages